OnTow review
Affordable towing coverage with dispatch, GPS, billing, impound, and fleet tools.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
OnTow is cloud-based software for towing companies, roadside-assistance providers, and impound-lot operators. It brings dispatch and assignment, driver mobile workflows, GPS tracking, digital signatures, photo capture, billing, invoicing, payment tracking, impound records, fleet management, reporting, and customer notifications into one system. Owners, managers, dispatchers, and drivers can access it through web, iOS, and Android apps. The Professional plan supports up to five users and ten vehicles, making the product a practical fit for smaller operations with defined fleet and staffing needs.
Pricing is straightforward: the Professional plan costs CAD 35 per month with monthly billing. It includes basic dispatch, mobile apps, GPS tracking, impound management, email support, and forum access. The wider feature set adds QuickBooks integration, digital signatures and photo capture, fleet maintenance and expense tracking, operational and revenue reporting, and billing and payment management. Subscription fees are non-refundable, so the monthly commitment is best suited to firms that already understand their expected operating needs.
OnTow’s strongest appeal is its breadth within towing operations. Dispatch, driver location, impound release workflows, billing, maintenance, and reporting cover several connected parts of the business rather than focusing only on job assignment. QuickBooks synchronization can also connect operational records with accounting workflows. The main fit constraint is scale: the Professional plan’s five-user and ten-vehicle limits may not suit larger towing groups. Businesses needing broader accounting connectivity or higher operational capacity should consider an alternative, while small firms seeking a low-cost core system should find OnTow closely aligned with their day-to-day work.
OnTow pros and cons
- Where it wins
- CAD 35 monthly Professional plan
- Combines dispatch, GPS, billing, impound, and fleet tools
- Web, iOS, and Android access with QuickBooks integration
- Where it doesn't
- Professional plan supports up to five users and ten vehicles
- QuickBooks is the listed accounting integration
- Monthly subscription fees are non-refundable
OnTow fact sheet, pricing and score →
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