OnTime 360 review
A broad courier operations suite with accounting support and tiered pricing.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
OnTime 360 is delivery management software for courier companies, carriers, freight brokers, messengers, and dispatching services. It brings together order entry, dispatching, route planning, driver GPS tracking, customer notifications, proof of delivery, reporting, billing, and customer self-service. Drivers can use OnTime Mobile on Android or iOS to receive assignments, capture photo and digital-signature proof of delivery, scan barcodes, and work offline. The product is available as hosted cloud software or an on-premises deployment, and it was founded in 2000.
Pricing is structured across four monthly plans. Core costs $49 per month and includes dispatching, order entry, tracking, mobile applications, GPS user tracking, barcode scanning, advanced route optimization, and unlimited users and customers. Team costs $99 and adds a basic customer portal, partner data exchange, extensions and add-ins, and report customization. Business costs $249 and adds a standard portal, REST and SOAP API access, invoice generation and customization, plus QuickBooks, FreshBooks, and Xero integrations. Enterprise costs $499 and adds branch management, automatic route optimization, an advanced portal, and vehicle management with tracking and playback. A 14-day trial is available without a credit card, while shipment overages and onboarding fees apply beyond the base subscription.
The platform fits teams that need both delivery execution and back-office workflows. Its dispatch board supports order assignment and reassignment, while real-time tracking, route stop scheduling, notifications, and customer portal access cover day-to-day coordination. Accounting connectivity is strongest on Business and Enterprise, with support for QuickBooks Desktop/Enterprise, QuickBooks Online, FreshBooks, and Xero. Web, Windows, iOS, Android, and API access support varied operating environments. Smaller teams seeking a free option may prefer another product, and organizations needing API connectivity must budget for a higher-tier plan.
OnTime 360 pros and cons
- Where it wins
- Dispatch, GPS tracking, routing, and proof of delivery in one system
- Mobile apps support barcode scanning, signatures, photos, and offline sync
- Business and Enterprise plans add APIs, billing, and accounting integrations
- Where it doesn't
- No free plan; paid access starts at $49 per month
- Shipment overages and onboarding fees add to the monthly subscription
- REST and SOAP APIs are available only on higher-tier plans
OnTime 360 fact sheet, pricing and score →
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