OneTouch EMR review
Home health documentation and claims workflows, with monthly plans starting at $49 per account.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
OneTouch EMR combines electronic records and practice management for home health providers, solo practices, and small agencies. Clinicians can document visits using mobile devices or web-enabled computers, while the platform covers care plans, functional and activities-of-daily-living assessments, medication tracking, scheduling, digital intake, and a patient portal. AI voice dictation is available for visit notes. The published plans start with Copper at $49 per account per month, billed monthly, which gives smaller organizations a stated entry price for core scheduling and charting.
Pricing changes both by tier and billing unit. Copper is $49 per account monthly and includes online scheduling, patient charting, and online support. Bronze is $79 per provider monthly, adding e-Labs, advanced e-prescribing, and phone and email support. Silver is $149 per provider monthly, with built-in eFax, EPCS if qualified, and telemedicine. Gold is $399 per provider monthly, adding practice management and billing without insurance, paper claim printing, and integrated payment processing. Platinum is $599 per provider monthly and adds an integrated clearinghouse, eClaims, claim scrubbing, and rules-based engines. Agencies should compare the account-based Copper price with per-provider pricing on the higher tiers when estimating cost.
The product’s breadth is most relevant to agencies that want clinical documentation and operational workflows in one system: eligibility verification, claim submission, and denial management sit alongside care delivery features. It supports web, Windows, iOS, Android, and macOS, and lists MailChimp and a FHIR API as integrations. HIPAA compliance is stated, and support channels include email, phone, and documentation. Small agencies seeking published monthly pricing and broad home health functionality may find the feature mix aligned with their needs. Buyers who specifically require verified OASIS support or offline mobile access should assess alternatives or clarify those requirements before choosing.
OneTouch EMR pros and cons
- Where it wins
- Mobile and web visit documentation with customizable templates
- Care plans, assessments, medication tracking, and visit scheduling
- Higher tiers add billing, eClaims, and claim-scrubbing workflows
- Where it doesn't
- Copper is priced per account; higher tiers are priced per provider
- No free plan is offered
- Home-health pages do not verify OASIS support or offline mobile access
OneTouch EMR fact sheet, pricing and score →
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