OFFSET/15 review
A focused UPS and FedEx invoice scanner that finds dispute leads, not filed claims.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
For US e-commerce businesses, distributors, and 3PLs, OFFSET/15 reviews UPS and FedEx invoice CSVs for possible billing and delivery issues. It flags potential late-delivery credit patterns, likely duplicate charges, unused labels, and surcharges that may require supporting evidence. That makes it a focused audit tool for teams looking to identify records for review, rather than a service that handles a carrier dispute from start to finish. Small shippers with invoices from either supported carrier are the clearest fit; businesses relying on other carriers will need a different option.
The workflow is centered on invoice review. A CSV can be scanned locally in a browser without login, and users can save audit summaries and encrypted tracking evidence in an authenticated workspace. These functions help preserve the findings for follow-up, but the flags are potential leads: customers remain responsible for checking evidence and filing or approving disputes. OFFSET/15 explicitly is not a claims service, so teams seeking automatic claim submission or claim management should look elsewhere.
According to the vendor's pricing information, the Launch plan costs $129 per month at a flat monthly price, with no percentage of identified credits. The free browser scan is a way to inspect an invoice file, not a recurring free plan. The vendor describes the Launch plan as being for eligible usage, so buyers should assess fit against their own audit volume. OFFSET/15 suits organizations that want a simple, fixed-price way to scan UPS and FedEx invoices and can handle dispute work internally; it is less suitable for multi-carrier operations or teams that want a provider to pursue refunds on their behalf.
OFFSET/15 pros and cons
- Where it wins
- Flags late-delivery patterns, duplicate charges, and unused labels
- Surfaces surcharges that may need supporting evidence
- Launch plan is $129/month with no percentage of identified credits
- Where it doesn't
- Covers UPS and FedEx only
- Does not file claims or manage disputes
- Paid plan is for eligible usage; free scans are local, not a recurring plan
OFFSET/15 fact sheet, pricing and score →
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