Odyssee Field Service
Odyssee Field Service: A broad dispatch platform with offline mobile workflows and tiered operational depth. Ranked #8 of 27 in Dispatch Software by our editors (8.1/10); pricing: Paid; best for structured field-service teams.
At a glance
- Editor score8.1 / 10
- PricingPaid
- Best forStructured field-service teams
- Free planNo
- Paid from€35/user/mo
- Worker mobile appYes
- Founded2008 · Brussels, Belgium
- Facts checked20 Sep 2026
Where it wins
- Covers work orders, planning, scheduling, dispatch and completion
- Offline technician mobile access with geolocation and vehicle assignment
- Advanced tiers add contracts, portals, APIs and preventive maintenance
Where it doesn't
- No free plan is available
- API access starts on the Advanced plan
- Enterprise AI and Ultimate use tailored plan structures
Our verdict on Odyssee Field Service
Odyssee Field Service is a cloud field service management platform for installation, maintenance, repair and asset-centric service operations. It brings together work-order creation, assignment, tracking and completion with planning, scheduling, dispatch, technician mobile workflows, equipment records, service contracts, SLAs, reporting and customer communication. Its web, Windows, iOS and Android coverage suits structured field-service teams that need office and mobile coordination, while offline access supports technicians working beyond continuous connectivity.
The published plans divide capability by operational maturity. Essential costs €35 per user per month and includes work-order management, planning and dispatch, a technician mobile app, and technician and work-order geolocation. Advanced costs €59 per user per month and adds advanced planning and dispatch, service contracts, preventive maintenance plans, a customer portal and API access. Expert costs €89 per user per month with annual billing and adds advanced service operations, planning and routing, and premium support. Enterprise AI adds AI-driven operations and predictive planning and performance workflows, while Ultimate is tailored for larger companies and teams.
Its breadth is a defining strength: equipment, locations, documents, vehicles, contracts, SLAs, dashboards, data export and service communication all sit alongside dispatch workflows. Integrations include Zapier, ERP systems, IoT sensors and BI platforms, with no-code integrations and API access available within the plan structure. That makes it a fit for teams seeking a connected operational system rather than a narrow scheduling tool. Smaller teams wanting a free entry point, or organizations that need broad packaged integrations without moving into higher tiers, should consider alternatives with a different pricing or ecosystem approach.
Your product? Our editors can test Odyssee Field Service in depth and publish a review, labelled as paid · from $149/mo →
Odyssee Field Service pricing
All 5 Odyssee Field Service plans and prices →
Odyssee Field Service fact sheet
| Free plan | No |
|---|---|
| Paid from | €35/user/mo |
| Dispatcher seats | Not verified |
| Worker mobile app | Yes |
| Vehicle dispatch | Yes |
| Territory management | Yes |
| Schedule views | Board |
| Live location tracking | Yes |
| Deployment | Cloud, Mobile |
| Platforms | Web, Windows, iOS, Android |
| Compliance & security | GDPR |
| Support | Email, Live chat, Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 3,000+ integrations: Zapier, ERP systems, IoT sensors, BI platforms See all → |
| Pricing | Paid (source) |
| Website | wello.solutions |
| Facts checked | 20 Sep 2026 |
Odyssee Field Service integrations
Odyssee Field Service lists 3,000+ integrations on its own site — the 4 named here are the ones its pages call out.
- Zapier
- ERP systems
- IoT sensors
- BI platforms
See all Odyssee Field Service integrations →
Alternatives to Odyssee Field Service
- ShipdayShipday combines dispatch, tracking, routing, notifications, and proof of delivery for local operators.9.4
- DispatchTrackA broad dispatch platform for enterprise delivery teams that need planning, visibility, and control.9.2
- BringgA broad dispatch platform for enterprise retailers and logistics providers.9.0
See all Odyssee Field Service alternatives →
Odyssee Field Service vs the competition
- Odyssee Field Service vs Shipday
- Odyssee Field Service vs DispatchTrack
- Odyssee Field Service vs Bringg
- Odyssee Field Service vs Detrack
- Odyssee Field Service vs Onro
- Odyssee Field Service vs Resgrid
Compare Odyssee Field Service with any tool side by side →
Also Ranked In
Odyssee Field Service is ranked in 2 of our directories.
Used Odyssee Field Service? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Odyssee Field Service for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Odyssee Field Service is listed in our Dispatch Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/odyssee-field-service/"><img src="https://www.itechguides.com/best/badge/odyssee-field-service.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update