Nova Online Ordering review
A broad direct-ordering suite for restaurant brands, with per-location pricing starting at $299 monthly.
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Nova Online Ordering gives restaurants branded web ordering on their own domain, with menus, pricing, promotions and guest data synchronized with the restaurant’s POS. It supports pickup, direct delivery, marketplace orders, catering, scheduled and group ordering, plus branded iOS and Android apps. Loyalty, personalized offers, guest profiles, order history and AI-powered upselling and campaigns extend the direct-ordering offer. Its range can suit multi-brand and enterprise operators that want ordering and guest engagement alongside restaurant operations; smaller teams may find the starting price harder to justify.
According to Nova’s published demo-page pricing, Core costs $299 per location per month. Its listed components include POS, KDS, handhelds, kiosk, third-party delivery and a unified data layer. Growth is $649 per month and adds back-office tools, inventory, labor, payroll, financials and Ops AI. Annual contract terms are mentioned, but the published prices are monthly. This structure makes the distinction fairly clear: Core covers ordering-connected restaurant systems, while Growth is aimed at operators seeking additional operational tooling. Buyers should compare the location-based Core price with the monthly Growth price against their own footprint and needs.
The product connects with DoorDash, Uber Eats, Grubhub and EZCater, as well as POS and KDS systems. Its marketplace ordering and menu synchronization can help brands bring direct and third-party channels into the same operating setup, while branded apps, loyalty and unified guest profiles support repeat ordering. Nova lists SOC 2 and PCI DSS compliance. The combination is most relevant to brands seeking multiple ordering channels and broader guest engagement, rather than a narrowly scoped web-ordering tool. Consider alternatives if a $299-per-location entry point or the named integration set does not fit your requirements.
Nova Online Ordering pros and cons
- Where it wins
- Supports web, branded iOS and Android apps, delivery and pickup ordering.
- Syncs menus across POS, kiosk and drive-thru; supports marketplace orders.
- Adds catering, loyalty, guest profiles and AI-powered campaigns.
- Where it doesn't
- Core starts at $299 per location per month.
- Only six integrations are named: delivery services, POS and KDS systems.
- Growth costs $649 monthly and centers on back-office tools, inventory and labor.
Nova Online Ordering fact sheet, pricing and score →
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