Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

NICE CXone pricing

#30 of 34 in WhatsApp Customer Service SoftwareCall Center CRM SoftwareContact Center as a Service - Enterprise SoftwareCustomer Service - Enterprise Software+3 more

NICE CXone costs from $110/user/mo on its cheapest paid plan; 6 plans in all, as listed on nice.com — prices checked 22 Sep 2026.

6.4/10Editor score
Visit NICE CXone
NICE CXone6.4 Visit NICE CXone

NICE CXone pricing at a glance

Plans Paid No free plan — trial or paid only. Prices checked 22 Sep 2026.
See plans on nice.com

NICE CXone plans & pricing

PlanPriceKey limits
Omnichannel Suite$110/user/mo Monthly billing in arrears
  • Voice and digital channels
  • Omnichannel routing
  • Recording and compliance
Essential Suite$135/user/mo Monthly billing in arrears
  • Voice and digital channels
  • Omnichannel routing
  • Recording and compliance
Core Suite$169/user/mo Monthly billing in arrears
  • Voice and digital channels
  • Omnichannel routing
  • Recording and compliance
Complete Suite$209/user/mo Monthly billing in arrears
  • Voice and digital channels
  • Omnichannel routing
  • Recording and compliance
Ultimate Suite$249/user/mo Monthly billing in arrears
  • Voice and digital channels
  • Omnichannel routing
  • AI routing
  • Outbound engagement
Ultimate Suite usage$0.25/unit usage-based Monthly billing in arrears
  • Session-based pricing option

Prices as published by the vendor on nice.com, checked 22 Sep 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

  • Built for
    Enterprise, Mid-market
  • Integrations
    200+ integrations: Salesforce, SharePoint, Zendesk, Confluence, Snowflake, Kafka …
  • Free plan
    No
  • Paid from
    $110/user/mo

Our full NICE CXone verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated · How we research and update