NewStore review
A mobile-first retail platform for unified POS, inventory, orders, and customer engagement.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
NewStore is a cloud-based omnichannel retail platform for global and growing retail brands. It brings together mobile point of sale, order management, real-time inventory, fulfillment, clienteling, customer profiles, payments, reporting, and integrations. Store associates can use iPhone and iPad applications for checkout, customer engagement, fulfillment, and inventory tasks. It is designed for retailers operating across multiple locations that need stores, warehouses, ecommerce, and customer-facing teams to work from connected retail processes.
Pricing is handled through a contact-sales model, with prospects directed to request a demo rather than choose from published plan tiers. That approach may suit retailers whose requirements depend on implementation and feature configuration, but it gives buyers less upfront visibility into plan costs. NewStore connects with Salesforce Commerce Cloud, Salesforce Order Management, Salesforce Marketing Cloud, Salesforce Service Cloud, Zendesk, Shopify, Magento, Adyen, NetSuite, SAP, and Stripe. REST, GraphQL, and webhook APIs extend the platform's connection options for ecommerce, ERP, warehouse, customer-service, and payment systems.
Its strongest case is breadth across retail operations: omnichannel orders, store and warehouse fulfillment, order routing, inventory, reporting, associate roles and permissions, customer purchase history, preferences, clienteling, and associate messaging are covered in one platform. Customizable reports support sales, inventory, and order analysis, while multi-location support, employee management, customer profiles, purchase orders, and advanced reporting fit operationally complex retailers. NewStore should appeal to teams prioritizing mobile POS and connected omnichannel execution. Retailers seeking transparent self-serve pricing or POS coverage beyond its iPhone and iPad focus may prefer an alternative with a different commercial model or device strategy.
NewStore pros and cons
- Where it wins
- Mobile POS supports iPhone and iPad checkout and store tasks
- Real-time inventory spans stores and warehouses with order routing
- REST, GraphQL, and webhook APIs support extensive integrations
- Where it doesn't
- Public pricing is not provided; prospects must request a demo
- POS coverage centers on iPhone and iPad applications
- Feature availability and configuration vary by retailer, country, and implementation
NewStore fact sheet, pricing and score →
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