NatPost Digital Mailbox review
A web-based Australian mailbox service for selective scans, mail collection and parcel holding.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
NatPost Digital Mailbox redirects Australia Post mail to a unique NatPost mailbox number, then opens nominated items and emails scanned contents. It is aimed at personal and business users who need Australian mail handled remotely, especially people who want parcels accepted and held for collection. The service is cloud-based and accessed on the web. It also supports mail destruction on request and optional physical forwarding, so it covers more than scanning alone while remaining focused on mail and parcel handling.
The personal plans are named Personal 1 month, Personal 3 months and Personal 6 months. Each is for personal use and permits a maximum of 5 scanned letters per week. The published plans show the same weekly scan allowance across these terms. Forwarding is available for an additional charge, and parcels are held for 14 days before daily storage charges apply. That makes it important to consider both scan volume and how quickly parcels can be collected; users with frequent scanning needs or longer parcel-storage requirements may find the limits costly or restrictive.
Australia Post is the named integration, which fits a service built around redirecting Australian postal mail rather than managing multiple postal networks. Selective scanning instructions and junk-mail exclusion help limit what gets opened and scanned, while parcel notifications and collection options support receiving physical deliveries. NatPost is a sensible fit for Australian individuals or small operations that value selective email scans and parcel holding. It is less suitable for users who need a mobile app, a higher weekly personal scan allowance, or forwarding included in the service.
NatPost Digital Mailbox pros and cons
- Where it wins
- Redirects Australia Post mail to a unique digital mailbox number
- Scans nominated mail and emails contents, with junk-mail exclusion
- Accepts parcels and offers secure holding with notifications
- Where it doesn't
- Personal plans cap scans at 5 letters per week
- Forwarding costs extra
- Parcels incur daily storage charges after 14 days
NatPost Digital Mailbox fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.
Last updated · How we research and update