My Country Mobile Contact Center
My Country Mobile Contact Center: A feature-rich choice for teams managing voice, messaging, and outbound campaigns in shared queues. Ranked #33 of 120 in Call Center Software by our editors (6.2/10); pricing: 14-day trial; best for teams coordinating omnichannel queues and outbound campaigns.
At a glance
- Editor score6.2 / 10
- Pricing14-day trial
- Best forTeams coordinating omnichannel queues and outbound campaigns
- Free planNo
- Outbound dialerYes
- Facts checked23 Sep 2026
Where it wins
- Routes voice, SMS, social, and web chat through omnichannel queues
- Combines power and predictive dialing with DNC scrubbing
- Adds AI assistance, supervisor controls, and real-time analytics
Where it doesn't
- Contact-center prices and agent limits are not shown on the pricing page
- No standard contact-center recording-retention quota is listed
- Support channels are limited to email and documentation
Our verdict on My Country Mobile Contact Center
My Country Mobile Contact Center brings voice, SMS, MMS, web chat, and social messaging into a cloud platform for sales, support, and customer-service teams. It is positioned for organizations from startups to large contact centers, with web, desktop, and mobile access plus an API. Teams that need inbound queues alongside outbound campaigns may find its breadth useful; those seeking a simpler calling tool may not need its full feature set.
Its channel coverage extends beyond voice: omnichannel queues handle voice, SMS, social, and web chat, while sentiment-aware routing and virtual hold with callback add options for managing inbound demand. For outbound work, power and predictive dialing include answering-machine detection and DNC scrubbing. AI agent assistance provides live scripts and next-best actions. Supervisors can monitor calls, whisper coach, and barge, while real-time queue, agent, and campaign analytics support oversight. Call recording includes keyword search. This combination suits teams that want campaign and service operations in one system, though it may be more than a small team needs if its work is limited to basic phone support.
According to the vendor's pricing page, contact-center tiers are identified in an FAQ, but their prices and agent limits are not displayed there; the published page instead exposes business-phone plans. The paid product has a 14-day trial, and no card is required to start it. Integration options include HubSpot, Zoho CRM, Zapier, REST API, and webhooks. The platform lists SOC 2, ISO 27001, PCI DSS, GDPR, SSO SAML, and two-factor authentication, and states 24/7 support with email and documentation channels. Teams should shortlist it for omnichannel queues, outbound dialing, and supervisor tooling; buyers who need clearly published contact-center pricing or a standard retention quota should compare alternatives before choosing.
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My Country Mobile Contact Center pricing
My Country Mobile Contact Center fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Inbound calling | Yes |
| Outbound dialer | Yes |
| IVR builder | Yes |
| Digital channel scope | Omnichannel |
| Workforce management | Not verified |
| Maximum agents | Not verified |
| Recording retention | Not verified |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Desktop, Mobile |
| Platforms | Web, Windows, macOS, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, PCI DSS, GDPR, SSO/SAML, 2FA |
| Support | Email, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 6,000+ integrations: HubSpot, Zoho CRM, Zapier, REST API, Webhooks See all → |
| Pricing | 14-day trial (source) |
| Website | mycountrymobile.com |
| Facts checked | 23 Sep 2026 |
My Country Mobile Contact Center integrations
My Country Mobile Contact Center lists 6,000+ integrations on its own site — the 5 named here are the ones its pages call out.
- HubSpot
- Zoho CRM
- Zapier
- REST API
- Webhooks
See all My Country Mobile Contact Center integrations →
Alternatives to My Country Mobile Contact Center
- Genesys Cloud CXA broad omnichannel contact-center platform for enterprises with annual plans from $75 per user monthly.9.4
- Amazon ConnectA broad, usage-based contact center service for organizations built around AWS.9.3
- NICE CXoneMature omnichannel contact center software for enterprises with complex service needs.9.2
See all My Country Mobile Contact Center alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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