MRI Living review
A web-based resident portal for payments, service requests, renewals and documents.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
MRI Living is MRI Software’s resident-facing suite for multifamily, affordable housing, condo, strata and social-housing organizations. It gives residents online access to rent and payment processing, maintenance and service requests, announcements, lease renewals, electronic signing, statements, balances, community documents and lease information. Property teams can use it to connect resident activity with property-management and accounting systems, while residents access the portal through a mobile-first web experience.
The feature coverage suits organizations that want one resident destination for everyday account and community tasks. Residents can submit service requests with photos and track progress, receive alerts and announcements, review documents and balances, and manage renewal offers electronically. The integration set includes MRI PMX, MRI property-management systems and MRI accounting systems, making MRI Living a natural fit for portfolios already operating within that environment. Teams using other property-management ecosystems should assess integration fit before choosing it.
MRI Living follows a contact-sales purchasing model, so the buying process is oriented toward organizational evaluation rather than public self-service checkout. Its web-based delivery can simplify access across resident devices, but it does not provide a listed native mobile application. The product is a strong choice for MRI customers that need broad resident self-service across payments, maintenance, communications, renewals and documents. Organizations seeking a standalone portal, a non-MRI-centered ecosystem or publicly listed plan details should consider alternatives built around those requirements.
MRI Living pros and cons
- Where it wins
- Covers payments, maintenance, renewals, signing and document access
- Connects with MRI PMX, property-management and accounting systems
- Supports mobile-first resident access through the web
- Where it doesn't
- Access is web-based rather than through a listed native app
- Buying starts through a sales process rather than self-service checkout
- Its strongest integration fit is within the MRI ecosystem
MRI Living fact sheet, pricing and score →
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