Miranda review
A broad AI intake system for firms that need triage, routing, and follow-up automation.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Miranda is a voice-AI intake platform for law firms handling inbound calls and prospective matters. It conducts conversational, adaptive intake; applies configurable qualification and legal-triage rules; checks statutes of limitations, conflicts, and jurisdiction; and routes inquiries to matters or attorneys. Its positioning fits plaintiff, litigation, immigration, family-law, and criminal-defense practices that need more than a basic contact form or appointment widget.
Pricing follows a contact-sales model. The commercial structure includes a monthly platform fee and a per-call usage charge, with the applicable terms set in an order form or pricing page. Miranda’s workflow extends from first conversation through consultation booking, warm transfers, SMS and email follow-up sequences, document drafting from firm templates, and a firm portal containing transcripts, triage signals, and next steps. That breadth makes it relevant when intake needs to connect qualification with operational follow-through rather than stop at lead capture.
The integration set covers legal case-management tools including Clio, Filevine, Litify, MyCase, CASEpeer, Smokeball, PracticePanther, and Lead Docket. It also connects with Calendly, Slack, Zapier, HubSpot, Salesforce, and DocuSign, supporting scheduling, communication, CRM, automation, and document-signing workflows. Miranda should appeal to firms prioritizing AI-led triage, routing, multilingual conversations, and coordinated follow-up. Firms seeking a narrowly focused intake form, transparent self-serve pricing, or a longer-established product may prefer an alternative.
Miranda pros and cons
- Where it wins
- Adaptive intake combines qualification, triage, and conflict checks
- Routes matters and attorneys while booking or transferring consultations
- Supports 40+ languages and connects with legal practice systems
- Where it doesn't
- Pricing uses a monthly fee plus per-call usage charge
- Broad workflow coverage may exceed the needs of simple intake teams
- Founded in 2026, giving it less operating history than older products
Miranda fact sheet, pricing and score →
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