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MatrixCare EHR review

#6 of 12 in EHR and EMR Software

A cloud EHR for long-term care teams coordinating clinical and mobile workflows.

7.5/10Editor score
MatrixCare EHR7.5 Contact MatrixCare

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

MatrixCare EHR is a cloud-based electronic health record platform for post-acute and long-term care organizations, including skilled nursing, senior living, and home-based care providers. Its focus is teams managing residents or patients across care settings, with clinical documentation, care planning, medication workflows, and mobile access. The platform is positioned for mid-market and enterprise organizations rather than small practices seeking a general-purpose EHR.

Clinical workflows are its central strength: staff can use electronic documentation, resident assessment and care planning workflows, electronic prescribing, and medication management. Regulatory and compliance reporting supports operational oversight, while interoperability is intended to connect the system with healthcare systems. Patient and family engagement tools extend the platform beyond staff workflows. Web, iOS, and Android access suit teams that need mobile workflows, though organizations should assess how those capabilities fit their own care processes before choosing it.

MatrixCare uses a contact-sales pricing model, so buyers should plan to discuss requirements with the vendor rather than compare published standard tiers or quotas. Its cloud and mobile deployment, along with email, phone, and documentation support channels, are relevant considerations for organizations evaluating implementation and ongoing assistance. Choose it when post-acute or long-term care workflows, resident assessments, prescribing, and compliance reporting are central needs. A practice seeking a broadly oriented EHR or a straightforward published-price comparison may prefer to evaluate alternatives.

MatrixCare EHR pros and cons

  • Where it wins
    • Combines clinical documentation, care planning, and resident assessments.
    • Supports prescribing, medication management, and compliance reporting.
    • Offers mobile access and patient and family engagement tools.
  • Where it doesn't
    • Pricing requires contacting sales.
    • Designed for post-acute and long-term care rather than broad clinical use.
    • No standard plan quotas are published.

MatrixCare EHR fact sheet, pricing and score →

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