Made Tech Repairs review
A focused repairs platform for housing teams managing resident and communal-area jobs.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Made Tech Repairs is a cloud-based SaaS platform for housing associations and local authorities that need a structured way to receive and manage repairs. Residents can report problems affecting their homes or communal areas, attach photos and videos, and book, cancel, or reschedule appointments. Housing teams can review incoming requests, assign repair teams, send status updates and notifications, and analyze repair trends. The product is best suited to housing providers focused on resident repair intake and delivery rather than broad property operations.
Its strongest area is the repair workflow itself. A tenant self-service portal feeds a repairs dashboard, while assignment tools help teams route jobs to repair teams. Residents can receive progress updates, and housing staff can use built-in analytics and report export to review repair activity. The platform also supports communal-area reporting, which gives providers a way to handle shared-space issues alongside home repairs. It can operate as an integration-free product or connect with housing management and scheduling systems, including NEC, Capita, Mears, Talkative, ROCC CORE, MRI, and MoreIQ.
The product’s scope is deliberately focused. It supports work orders, request intake, appointment handling, media uploads, and reporting, with a stated capacity of up to 1,000 homes. Pricing is handled through contact with the vendor, so the buying process is oriented toward an organisation-specific discussion rather than selecting from published plans. Housing providers should choose Made Tech Repairs when resident repair reporting, assignment, communication, and housing-system connectivity are the priority. Organisations seeking a wider property maintenance suite centred on vendor management or inspection workflows should consider a broader alternative.
Made Tech Repairs pros and cons
- Where it wins
- Resident portal supports repair reports, media uploads, and appointments
- Dashboards cover assignment, status updates, analytics, and exports
- Connects with NEC, Capita, Mears, MRI, and other housing systems
- Where it doesn't
- Narrower focus than platforms covering vendor management and inspections
- Stated capacity is up to 1,000 homes
- Pricing requires a conversation rather than self-serve plan selection
Made Tech Repairs fact sheet, pricing and score →
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