Luware Recording review
A compliance-focused recorder for Teams, mobile voice, and other business communications.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Luware Recording is a cloud-based compliance recording and analytics platform for regulated organizations. It captures and archives business communications across Microsoft Teams and other supported platforms, with controls for selective recording, configurable rules, pause and resume, retention, access, and deletion. Teams that need governed call capture, searchable replay, transcription, and compliance workflows will find its scope aligned with regulated communication environments.
Its platform coverage is a major strength. Luware Recording supports web, iOS, Android, and API access, with integrations for Microsoft Teams, Webex, Zoom, Trader Voice, Cisco Unified Communications Manager, and mobile voice providers. Role-based access uses Azure Entra ID, while APIs support data transfer and integrations. This makes the product a fit for organizations that need recording across desktop collaboration tools, trading communications, and mobile voice rather than within one calling platform alone.
Pricing is structured around two monthly per-user plans. Compliance Plus costs £20 per user per month and includes capture and archiving, advanced compliance features, and AI-powered speech transcription. AI Speech Analytics costs an additional £8 per user per month for recorded-call analysis, automatic transcription, and sentiment analysis. The solution also includes approval workflows, legal hold, GDPR deletion, and group-based retention policies. Choose Luware Recording when compliance controls, cross-platform capture, and mobile coverage matter more than a low entry price. Teams seeking a lightweight recorder or a smaller deployment may find the minimum commitment of 10 users and separate AI pricing less suitable.
Luware Recording pros and cons
- Where it wins
- Compliance capture with selective recording, pause/resume, and retention controls
- Searchable replay, transcription, speech analytics, and legal hold workflows
- Integrations across Teams, Webex, Zoom, and mobile voice providers
- Where it doesn't
- Compliance Plus starts at £20 per user per month
- AI Speech Analytics adds £8 per user per month
- Solution packages require a minimum commitment of 10 users
Luware Recording fact sheet, pricing and score →
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