Loom review
A broad screen recorder for teams that communicate through polished async video.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Loom is a video messaging and screen recording tool for individuals and teams that need to explain work asynchronously. It records a screen, webcam, or both, with microphone and system audio capture. Recordings become shareable links or embeds, while comments, emoji reactions, transcripts, closed captions, folders, tags, search, privacy controls, and viewer insights support communication after recording. Its coverage across web, Windows, macOS, iOS, Android, and Chrome makes it suitable for distributed teams with varied workflows.
The freemium structure gives teams a way to start without a subscription. Starter costs $0 per user per month and includes up to 25 videos per person, five-minute screen recordings, up to 720p quality, screen and webcam recording, and system audio. Business costs $18 per user per month and adds unlimited videos, unlimited recording time, up to 4K quality, basic waveform editing, and removal of Loom branding. Business + AI costs $24 per user per month and adds AI workflows, automatic titles and summaries, chapters, and filler-word and silence removal. Enterprise uses custom pricing and adds SSO, SCIM, advanced video privacy controls, Salesforce integration, and a 99.95% uptime SLA.
Loom fits teams that want recording, editing, sharing, organization, and engagement insights in one workflow. Its integrations include Slack, Jira, Confluence, GitHub, Gmail, Notion, Intercom, Zendesk, Dropbox, GitLab, Salesforce, Zoom, and others, supporting collaboration, support, development, and sales use cases. The trade-off is that the free tier is constrained by video count, duration, and quality, while AI, unlimited recording, branding controls, and enterprise administration sit behind paid plans. Choose Loom for broad async video communication; choose a narrower recorder if you only need basic capture without libraries, analytics, integrations, or AI.
Loom pros and cons
- Where it wins
- Records screen, webcam, microphone, and system audio
- Works across web, desktop, mobile, and Chrome
- Adds sharing, editing, analytics, captions, and AI workflows
- Where it doesn't
- Starter limits each person to 25 videos
- Starter recordings are limited to 5 minutes
- Advanced controls and AI require paid plans
Loom fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update