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LocalReviews review

#41 of 60 in Online Reputation Management Software

LocalReviews automates review requests and responses, starting at $149 per location monthly.

5.1/10Editor score
LocalReviews5.1 Visit LocalReviews

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

LocalReviews helps local businesses collect, monitor, and respond to online reviews. It suits small businesses seeking to automate requests after sales: invitations can go out by text, email, or QR code, and supported POS integrations can trigger them after purchases. A dashboard brings reviews from multiple platforms together and supports responses, making the product relevant to operators who want review workflows alongside their day-to-day sales systems.

Pricing is per location per month. Starter costs $149 and includes 50 SMS review requests plus unlimited email and WhatsApp. Plus costs $199 and adds 1,000 SMS marketing messages, while retaining unlimited email and WhatsApp. Elite costs $299 and includes 2,000 SMS marketing messages, priority support, and a dedicated representative. Local Directories is also listed at $149 per location monthly; it includes 140+ listings, real-time updates, priority support, and a dedicated representative. The published plans make costs clear, but businesses managing multiple locations should account for the per-location basis.

Its integration set includes Square, Clover, Shopify POS, Eposnow, Korona POS, QuickBooks, Stripe, Vend, and Lightspeed. Beyond review collection, the service offers monitoring and responses, one-tap review posting, bulk review messaging, a website review widget, and business-information syndication across listings. That breadth may appeal to businesses that want review and listing workflows in one service. LocalReviews is less suited to businesses seeking a free starting tier or lower entry pricing; small and mid-market businesses that value automated post-purchase requests should weigh the monthly per-location cost against their needs.

LocalReviews pros and cons

  • Where it wins
    • Requests reviews by text, email, and QR code, including after POS purchases
    • Monitors reviews across platforms and supports dashboard responses
    • Integrates with Square, Shopify POS, QuickBooks, and other listed systems
  • Where it doesn't
    • Starter is $149 per location monthly and includes 50 SMS review requests
    • More SMS marketing messages and priority support require higher-priced plans
    • Web-based cloud service with email support

LocalReviews fact sheet, pricing and score →

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