Letfold review
A broad UK property operations CRM with agency-level pricing from £29 per month.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Letfold is a hosted CRM and operations platform for UK letting agencies and property managers. It brings together property and tenancy records, rent schedules, payment claims, bank-CSV reconciliation, compliance tracking, maintenance tickets, inspections, portals, e-signatures, renewals, reporting and agency communications. Web, Android and iOS access supports teams working across offices and on property visits, while tenant, landlord and contractor portals extend selected workflows beyond the agency team.
Pricing is organized by agency rather than by user. Starter costs £29 per month or £290 per year and includes the full agency CRM, tenant, landlord and contractor portals, e-signatures on tenancy agreements, compliance tracking, and bulk email with templates. Pro costs £79 per month or £790 per year, adding multi-branch role-based access, per-branch SMTP, a tenant referencing workflow, and email and ticket support. Agency costs £199 per month or £1,990 per year, adding everything in Pro, unlimited branches and offices, a 99.9% uptime SLA, and priority phone and email support. A 30-day trial is available without a credit card, but there is no free plan.
The product’s breadth suits agencies that want property operations and CRM functions connected in one system. Compliance coverage includes gas, EICR, EPC, HMO, deposits and right-to-rent, while maintenance supports contractor assignment and landlord approvals. The mobile inspection PWA handles photos, signatures and PDF reports. Integrations include TDS, Google Calendar, Outlook, the gov.uk right-to-rent share-code portal, Reapit, Alto and Goodlord, with CSV migration options for established agency data. Smaller teams seeking only a focused contact CRM may find this wider property workflow scope unnecessary, while multi-branch agencies will need Pro or Agency for expanded access controls and branch capacity.
Letfold pros and cons
- Where it wins
- Compliance, rent, maintenance and inspection workflows in one platform
- Portals, e-signatures, messaging and reporting support agency operations
- CSV migration from Reapit, Alto, Goodlord and generic exports
- Where it doesn't
- No free plan; access begins with a paid subscription after the trial
- The Starter plan does not include multi-branch role-based access
- Unlimited branches and a 99.9% uptime SLA require the Agency plan
Letfold fact sheet, pricing and score →
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