Kickserv review
A broad field service toolkit with a 30-day trial and tiered user limits.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Kickserv is field service management software for service businesses including plumbing, HVAC, electrical, landscaping, restoration, and construction companies. It brings customer records, work history, estimates, digital approvals, job scheduling, route-based technician assignment, recurring jobs, invoices, online payments, reminders, reporting, and technician workflows into one system. The web, iOS, and Android apps cover office and field work, while the Customer Center lets customers request service, review job history, approve estimates, view invoices, and make payments.
Pricing is organized into three monthly plans. Start costs $60 per month and includes 5 users, an embeddable contact form, automated email and text reminders, business reports, time tracking, and expense tracking. Run costs $119 per month for 10 users and adds dispatch mapping, GPS check-ins, custom data fields, and custom reports, along with everything in Start. Scale costs $199 per month for 20 users and adds custom templates while retaining Run features. A 30-day trial gives small teams time to assess the workflow before committing, but there is no free plan. Teams should compare user limits and the features assigned to each tier before choosing a plan.
The product’s strongest fit is for service companies that need a connected path from estimate to completed job and payment. Technicians can manage schedules, job details, photos, time, signatures, and payments from mobile apps, while integrations with QuickBooks Online, QuickBooks Desktop, Stripe, Mailchimp, and Customer Lobby support adjacent workflows. Open API access provides another integration route. Teams that require field work without a network connection should evaluate the mobile workflow carefully, since the app listings require a network connection. Kickserv suits small and growing service teams seeking broad operational coverage; businesses needing a free plan or offline workflows should consider alternatives.
Kickserv pros and cons
- Where it wins
- 30-day trial with scheduling, dispatch, invoicing, and payments
- Mobile apps support schedules, photos, time, signatures, and payments
- QuickBooks, Stripe, Mailchimp, Customer Lobby, and API access
- Where it doesn't
- No free plan is available
- Start is limited to 5 users and lacks GPS check-ins
- Mobile app listings require a network connection
Kickserv fact sheet, pricing and score →
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