KeyTotal AR review
KeyTotal AR automates invoice delivery, reminders, and online payment collection.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
KeyTotal AR is KeyBank’s cloud-based accounts receivable solution, delivered through a web platform. It is designed for mid-market and enterprise businesses looking to automate invoice delivery, payment reminders, customer self-service, and receivables processing. The product’s focus is practical: moving invoices to customers and giving them an online way to pay, rather than presenting a broad, detailed collections workflow. Teams seeking those core payment operations may find the scope relevant; organizations evaluating more extensive AR processes should compare the specific workflows they need.
Its listed capabilities cover invoice delivery automation, email payment reminders, an online customer payment portal, electronic payment collection, and receivables and payment processing. Together, these features address the customer-facing stages of getting an invoice out and receiving payment. The portal supports customer self-service, while automated reminders can reduce the need for staff to send follow-ups manually. The product is positioned for businesses seeking to reduce manual AR work, but the described feature set is centered on these basic activities rather than a wider set of documented workflow functions.
KeyBank does not publish public plan pricing for KeyTotal AR, and the pricing model is contact sales; there is no free plan. Buyers therefore need to speak with the vendor to assess cost. The product is cloud-based and web-accessible. KeyTotal AR is a better fit for mid-market or enterprise teams prioritizing invoice delivery and electronic payments than for buyers who need published plan pricing or a solution selected around broader collections requirements. Teams comparing options should assess whether its listed payment-focused capabilities match their process before engaging with sales.
KeyTotal AR pros and cons
- Where it wins
- Automates invoice delivery and email payment reminders
- Provides an online customer payment portal
- Supports electronic payment collection and receivables processing
- Where it doesn't
- Pricing requires contacting KeyBank
- The described capabilities focus on invoice delivery and payment collection
- Designed for cloud use through a web platform
KeyTotal AR fact sheet, pricing and score →
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