Kappino review
A broad restaurant operations platform with delivery controls and multi-branch management.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Kappino is a restaurant management platform for European food businesses, including independent restaurants, growing teams, cloud kitchens, franchises and multi-branch operators. It brings together POS for dine-in, takeaway, delivery and online orders with centralized order management, kitchen workflows, inventory, reservations, staff management, CRM, reporting and branch controls. Its delivery workflow includes rider assignment, a dedicated rider app, GPS tracking, live order status, traffic-based ETA recalculation and proof-of-delivery photo uploads. The platform is available on web, Windows, macOS, iOS, Android and through an API.
Pricing is organized into three monthly plans. Starter costs EUR 99 per month and includes a POS terminal, order management, kitchen management, inventory and supplier management, tables and reservations, and menu management. Growth costs EUR 199 per month and adds delivery riders management, waste management, restaurant expenses management, AI inventory management and an AI staff shift planner. Professional costs EUR 399 per month and adds loyalty and customer management, AI sales forecasting, WordPress and Shopify integration, AI item smart pricing and email marketing. There is no free plan, so restaurants should match the plan to the operational features they need.
Kappino’s strongest fit is for restaurants that want delivery operations connected to their broader restaurant system rather than a standalone dispatch tool. Multi-channel orders, automatic kitchen routing, inventory and supplier controls, reservations, staff planning and multi-branch reporting create a wide operational scope. The delivery feature set is substantial, but dispatch is manual, and the named integration options are WordPress and Shopify. Restaurants needing a broad POS-led platform with rider tracking should consider Kappino; teams seeking automated dispatch or a wider integration ecosystem may prefer a more specialized alternative.
Kappino pros and cons
- Where it wins
- Combines POS, orders, kitchen routing, inventory and delivery tracking
- Rider app includes GPS tracking, live ETAs and proof-of-delivery photos
- Supports reservations, staff planning and multi-branch reporting
- Where it doesn't
- No free plan; monthly pricing starts at EUR 99
- Dispatch mode is manual
- Named integrations are limited to WordPress and Shopify
Kappino fact sheet, pricing and score →
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