JewelTrak review
A connected jewelry retail system for inventory, POS, repairs, appraisals and multiple stores.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
JewelTrak is cloud-based management software for retail, wholesale and diamond businesses. It brings together jewelry, watch, diamond, colored-stone and pearl inventory with point-of-sale transactions, card payments, repair and custom-job work orders, memo tracking, appraisals, customer records, marketing and reporting. Web, iPhone and Android access, plus an API, support teams operating one store or multiple locations. Mobile barcode scanning, checkout, digital signatures and PDF documents extend core workflows beyond a fixed counter.
According to the published pricing, Starter costs $199 per month billed annually, Pro costs $299 per month billed annually, and Enterprise costs $399 per month billed annually. Each plan includes inventory, POS, memos, repairs, appraisals, the mobile app, digital signatures, Stripe payments and Terminal, QuickBooks Online sync, Shopify, eBay and Frooition sales channels, and RapNet diamond pricing. A 30-day free trial is available, and plans include onboarding, backups and direct phone support. A one-time setup fee also applies. The published plan highlights do not distinguish additional capabilities by tier, so buyers should compare the tiers with their store structure and commercial requirements.
JewelTrak fits operators that need an integrated ecosystem: Stripe, QuickBooks Online, Shopify, eBay, Frooition, Rapaport, GIA, IGI, GemHub, Mailchimp, Calendly, Acuity and Twilio are listed integrations. Multi-store inventory, serialized inventory, commission reporting and repair-status workflows suit businesses managing varied merchandise and service work across locations. Choose it when broad jewelry-specific coverage and connected sales channels matter more than a lightweight register. Businesses seeking a free plan, a narrowly focused tool or simpler pricing should evaluate other options.
JewelTrak pros and cons
- Where it wins
- Combines jewelry, watch, diamond, gem and pearl inventory with POS
- Tracks repairs, custom jobs, memos, appraisals and digital signatures
- Connects payments, accounting, marketplaces and gemstone data services
- Where it doesn't
- No free plan; subscription pricing starts at $199 per month billed annually
- Published plan highlights are identical across Starter, Pro and Enterprise
- A one-time setup fee applies in addition to the listed plan pricing
JewelTrak fact sheet, pricing and score →
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