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iTRUST EHR review

#1 of 19 in Optometry Software

Optometry-focused cloud EHR with clinical, optical, booking and billing workflows.

9.3/10Editor score
iTRUST EHR9.3 Visit iTRUST

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

iTRUST EHR brings optometry charting and practice management into a cloud system for eye-care practices. It suits teams looking to manage exams, patient records, scheduling, optical inventory and billing workflows in one product. Its chart templates are tailored to optometry, with clinical chart auto-fill and ICD-10 auto-coding; AI-assisted notes and coding suggestions add another layer to documentation. The wider workflow includes online booking, reminders, recalls, secure messaging, video visits, optical point-of-sale, billing and claims.

For practices weighing cost against breadth, the published U.S. pricing post lists the EHR System at $99 per location per month, billed annually; the main pricing page offers custom quotes and names four tiers without prices. Starter covers core EHR, scheduling and reminders, secure messaging and baseline reporting. Growth adds custom templates and workflows, an analytics dashboard and role-based permissions. Professional adds advanced analytics, API access and multi-location tools. Enterprise / Custom includes all modules, white-glove onboarding, dedicated support and SLAs, and custom integrations. A 14-day trial is advertised. The listed starting price is specific to the U.S. post, and pricing may vary by region and configuration.

Integration breadth is a notable fit for optical practices: listed connections include ABB Optical Group, ZEISS, Topcon Healthcare, Frames Data, Waystar and TriZetto Provider Solutions, among others. Cloud deployment and HIPAA compliance are specified, with email, phone, documentation and ticket support channels. The trade-off is that exact plan costs require a quote, so practices comparing budgets across tiers may need to clarify scope before choosing. iTRUST makes most sense for teams that want optometry-specific records alongside optical and administrative workflows; practices seeking a narrowly focused charting tool or fully transparent tier pricing may prefer an alternative.

iTRUST EHR pros and cons

  • Where it wins
    • Optometry chart templates, auto-fill and ICD-10 coding suggestions
    • Combines inventory, online booking, telehealth, POS and claims workflows
    • Connects with optical suppliers and diagnostic equipment integrations
  • Where it doesn't
    • Starting price is listed in a separate U.S.-specific pricing post
    • Plan prices are custom quotes, making tier comparisons less direct
    • Enterprise / Custom is the tier with dedicated support and SLAs

iTRUST EHR fact sheet, pricing and score →

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