iPBeX Cloud PBX review
A low-cost cloud phone system with calling, routing, SMS, fax and voicemail.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
iPBeX Cloud PBX is a managed hosted phone system for small businesses that want cloud calling alongside core office phone features. Its offering combines hosted VoIP with auto attendant menus, custom dial plans, call routing, hunt and ring groups, voicemail, recording, forwarding and caller blocking. Business SMS, automated replies, cloud fax, fax-to-email, DID and toll-free numbers extend it beyond voice. A browser-based portal handles calls, voicemail, recordings, fax messages, SMS and account settings, making the product a fit for teams comfortable managing phone service through the web rather than a listed desktop or mobile app.
Pricing is paid and billed monthly per user. The displayed SoHo Plus+ plan is $20 and includes unlimited minutes, up to 3 lines, 1 DID number, and texts at 2¢ each. Business Plus+ is $18 for up to 5 lines, 1 DID number and 1 cloud fax line, with unlimited minutes and texts at 2¢ each. Business Enhanced+ is $15 for up to 10 lines, 2 DID numbers, 2 recordable extensions and 1 cloud fax line. Business Unlimited+ is $10, for 11+ lines and 3+ DID numbers, and includes 2 Skype extensions and 2 recordable extensions. Each listed plan includes free setup and changes. The lower per-user prices correspond to tiers with higher line counts, so buyers should match the plan to their extension needs.
The system's range of call handling, voicemail and fax features suits small offices looking for a bundled phone service. Integration fit is narrower: Skype is the listed integration, and optional Skype extensions are described alongside preconfigured VoIP phones. Buyers prioritizing a browser-managed PBX with multiple lines and included call controls may find a close fit; teams that depend on broader integrations or a listed native app should consider alternatives.
iPBeX Cloud PBX pros and cons
- Where it wins
- Cloud calling includes IVR, custom routing, hunt groups and call forwarding.
- Voicemail, recordings, SMS and fax are managed through a browser portal.
- Displayed plans start at $10 per user per month and include unlimited minutes.
- Where it doesn't
- The listed platform support is web-based, centered on a browser portal.
- Skype is the only listed integration.
- Text messages cost 2¢ each on SoHo Plus+ and Business Plus+.
iPBeX Cloud PBX fact sheet, pricing and score →
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