Inphonite review
Multichannel reminders with two-way replies, integrations, waitlists, and surveys.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Inphonite is an automated messaging and appointment-reminder platform for healthcare, dental, and other organizations. It sends SMS, voice-call, and email notifications, while allowing recipients to confirm, cancel, or reschedule by replying. The product also covers waitlists, surveys, broadcast messaging, patient communications, reporting, and queued-reminder management. Cloud and self-hosted deployments are documented, with web, iOS, and Android access. Its channel mix suits practices that need more than one-way appointment alerts.
Pricing starts with the Starter plan at $60 per month, followed by Deluxe at $225 and Ultimate at $750 per month. These listed plans share highlights including text, voice, and email notifications, surveys, waitlists, and broadcast messaging; an Enterprise plan is also available. A 30-day trial provides an evaluation period. Published category details cite a 500-reminder monthly limit, while credits are shared across voice calls, SMS, MMS, emails, and surveys, so the usable appointment volume depends on the communication mix. The higher tiers therefore require careful budgeting for organizations with varied messaging needs.
Integration is a central part of the offering. Inphonite can import from or connect directly to EHR and scheduling systems, and it supports ODBC and OLEDB databases. Dynamic call detection distinguishes a live person from voicemail, helping voice workflows handle responses differently. Support channels include phone, tickets, and documentation, but support is not 24/7. Practices that need multichannel outreach, two-way responses, and database connectivity should shortlist Inphonite; teams seeking a lower-cost reminder tool or a simpler single-channel workflow may prefer a more focused option.
Inphonite pros and cons
- Where it wins
- Text, voice, and email reminders with two-way replies
- EHR, scheduling-system, ODBC, and OLEDB integrations
- Waitlists, surveys, broadcasts, reports, and voicemail detection
- Where it doesn't
- Starts at $60 per month with no free plan
- 500 monthly credits are shared across several message types
- Support is not available 24/7
Inphonite fact sheet, pricing and score →
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