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Infortel Select review

#11 of 13 in Call Accounting

A focused way for larger organizations to analyze call activity and telecom costs.

6.5/10Editor score
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Infortel Select6.5 Try Infortel Select

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Infortel Select is ISI Analytics’ call-accounting and call-reporting software for organizations that need visibility into telephone activity. It is positioned for mid-market and enterprise teams seeking usage analysis and support for telecom cost management. Its stated scope is focused: collect and analyze call data, then use reports to understand activity across an organization’s communications environment.

That focus may suit teams whose immediate need is call accounting rather than a wider communications suite. The product’s listed capabilities cover call accounting, call reporting, telephone usage analysis, and telecom cost management. Buyers looking to assess how well it fits their environment will need to discuss their requirements with ISI Analytics, since the public product information does not establish particular PBX connection methods or export formats. Teams that need those specifics as part of procurement should verify fit with the vendor before deciding.

Pricing follows a contact-sales model, so buyers should expect to speak with ISI Analytics rather than choose from published plan prices. The product is not open source. Infortel Select is a plausible candidate for mid-market and enterprise organizations seeking focused call-usage visibility and telecom cost support; organizations that need transparent self-serve pricing or are primarily evaluating a broader communications platform may prefer to compare alternatives. The appropriate next step is to request a discussion of requirements, scope, and commercial terms.

Infortel Select pros and cons

  • Where it wins
    • Collects and analyzes telephone call data
    • Produces call-usage reports
    • Supports telecom cost management
  • Where it doesn't
    • Pricing requires contacting sales
    • Scope centers on call accounting and reporting
    • May not suit buyers seeking a broader telecom platform

Infortel Select fact sheet, pricing and score →

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