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INFORMA

Free#28 of 38 in E-commerce Apps in Indonesia

INFORMA: A furniture retailer with online ordering, delivery tracking and installation support. Ranked #28 of 38 in E-commerce Apps in Indonesia by our editors (6.0/10); pricing: Free plan; best for furniture shoppers seeking delivery and installation.

6.0/10Editor score
Visit INFORMA
INFORMA6.0 Visit INFORMA

At a glance

  • Editor score
    6.0 / 10
  • Pricing
    Free plan
  • Best for
    Furniture shoppers seeking delivery and installation
  • Free plan
    Yes
  • Paid from
    None
  • Shopping categories
    Furniture; home accessories; living room; bedroom; workspace; kitchen; storage; textiles and bedding; rugs and floor coverings; home décor
  • Facts checked
    4 Oct 2026

  • Where it wins

    • Catalog spans furniture and home accessories for homes and businesses.
    • Tracks shipment and installation status through its mobile app.
    • Offers live chat, pickup, and eligible return or exchange options.

  • Where it doesn't

    • Delivery and installation depend on location and purchase conditions.
    • Free-delivery terms vary with distance, location, membership and minimum purchase.
    • Returns and exchanges are subject to eligibility, deadlines and charges.

Our verdict on INFORMA

INFORMA is an Indonesian furniture and home-accessories retailer with online shopping through its website and Android app, alongside physical stores. Its catalog covers living rooms, bedrooms, workspaces and kitchens, as well as storage, textiles, bedding, rugs and home décor. The combination suits shoppers furnishing a home or business who want to browse and order online while keeping delivery and installation arrangements in view. It is a retail shopping service, not a subscription software product.

The app adds practical order and account tools: customers can view INFORMA Rewards registration and points information, check transaction history, track shipment and installation status, and chat with INFORMA operators. Delivery and installation are available subject to purchase and location conditions. The vendor describes delivery services across Indonesia, while free-delivery terms depend on distance, location, membership and minimum purchase; external courier service may apply for long distances. Pickup is also available. These conditions make checking the applicable service terms important before choosing items or planning delivery.

Payment methods include cash, credit card, debit card and other digital methods subject to availability; official terms also mention official bank accounts and virtual accounts. Product returns or exchanges are possible under stated eligibility and deadline rules, and charges may apply. INFORMA is a focused choice for furniture shoppers who value an online catalog plus delivery and installation tracking, but less suitable for someone seeking general-purpose e-commerce or predictable delivery terms across every order. Buyers should review the conditions for their location, purchase and membership before relying on a delivery, installation, return or exchange option.

INFORMA pricing

Plans Free planFree Free to use — no paid tier required for the core job.
See plans on informa.co.id

INFORMA fact sheet

Free planYes
Paid fromNone
Shopping categoriesFurniture; home accessories; living room; bedroom; workspace; kitchen; storage; textiles and bedding; rugs and floor coverings; home décor
Delivery coverageVendor describes delivery services across Indonesia; free-delivery terms depend on distance, location, membership, and minimum purchase, with external courier service noted for long distances.
Store pickupYes
ReturnsYes
Mobile platformsAndroid
Payment methodsCash, credit card, debit card, and other digital methods subject to availability; official terms also mention official bank accounts and virtual accounts.
DeploymentCloud, Mobile
PlatformsWeb, Android
SupportLive chat, Email
PricingFree plan
Websiteinforma.co.id
Facts checked4 Oct 2026

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Featured on iTechGuides

Featured on iTechGuides — INFORMA 6.0/10

INFORMA is listed in our E-commerce Apps in Indonesia directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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