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Infegy Starscape review

#15 of 85 in Social Media Listening SoftwareAI Social Listening ToolsBrand Intelligence Software

Long-term social listening with unlimited queries, sentiment analysis, and AI assistance.

7.0/10Editor score
Infegy Starscape7.0 Visit Infegy

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Infegy Starscape analyzes public conversations across social networks, news, forums, and review sources. It is aimed at brands, agencies, researchers, and consultancies that need to track topics or brands, study audiences, and examine sentiment, emotion, trends, and themes. Analysts who need long-term historical analysis and unlimited queries are its clearest fit; teams seeking a lightweight listening tool may find its analysis-oriented scope more than they need.

The published plans put Pulse AI at $295 per month, with unlimited queries and up to a 3-year lookback, but no dashboards: insights are query-based. Core adds one Analyst seat and historical data dating back 13 months. Pro includes three Analyst seats, Quick Search, view-only seats, custom alerting and metrics, and data dating back 3+ years. Enterprise includes five Analyst seats, SSO, and data dating back 5+ years. Core, Pro, and Enterprise prices are not publicly displayed. Query Monitors, which provide daily or weekly digests and change alerts, are described as an add-on for Pro and Enterprise.

Starscape pairs a visual query builder—with keyword, entity, source, and demographic filters—with sentiment and emotion analysis, audience segmentation, and persona development. AI-generated summaries and AI Assist can help create queries; dashboards support customizable KPIs, visualizations, and shared reports. API access supports internal tools and custom dashboards, while custom datasets and text analytics extend analysis to sources such as surveys and reviews. Choose Starscape when historical depth and query flexibility matter; look elsewhere if you need dashboards on the entry plan or require clear public pricing across tiers.

Infegy Starscape pros and cons

  • Where it wins
    • Unlimited queries across public social, news, forum, and review sources
    • Historical analysis spans 3+ years on Pro and 5+ years on Enterprise
    • Sentiment, emotion, audience analysis, and AI query assistance
  • Where it doesn't
    • Pulse AI has no dashboards and provides query-based insights
    • Core, Pro, and Enterprise prices are not publicly displayed
    • Query Monitors are an add-on for Pro and Enterprise

Infegy Starscape fact sheet, pricing and score →

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