ID-Pal review
Configurable KYC, KYB and AML checks with broad document and data-source coverage.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
ID-Pal is an identity verification and compliance platform for organisations onboarding individuals and businesses. Its coverage spans identity-document authenticity and data extraction, biometric face matching, passive liveness detection, address verification, business verification and beneficial-ownership checks. It supports KYC, KYB and AML processes, including screening, ongoing customer monitoring, audit information and customer due-diligence reports. Web, iOS, Android and API access support cloud and mobile deployment for small, mid-market and enterprise teams.
The pricing model is contact sales, and there is no free plan. Buyers can use ready-to-use verification journeys or connect through an API, SDK or native Salesforce integration. Salesforce is the named platform integration, while API and SDK methods provide a route for other application environments. The product also offers email and chat support. Teams should assess implementation requirements against their existing systems, particularly when Salesforce is not the primary workflow platform.
Its standout strength is breadth within a configurable verification workflow. ID-Pal says it covers more than 16,000 identity document types and checks information against over 400 data sources across more than 250 jurisdictions, including public records, credit reference agencies, watchlists, electoral registers and utility databases. ISO 27001 and GDPR compliance are stated. Organisations needing combined individual, business and ongoing checks may find this scope suitable; teams seeking a narrowly focused document scanner, transparent self-serve pricing or a free trial should consider alternatives built around those priorities.
ID-Pal pros and cons
- Where it wins
- Combines document, biometric, liveness, address and business checks.
- Screens PEPs, sanctions and adverse media with ongoing monitoring.
- Supports configurable workflows, audit information and due-diligence reports.
- Where it doesn't
- Contact-sales pricing limits self-serve cost comparison.
- No free plan is available for preliminary evaluation.
- Teams beyond Salesforce may need API or SDK integration work.
ID-Pal fact sheet, pricing and score →
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