Hyperspace review
A €55/month platform combining mobile audits, evidence, dashboards and corrective actions.
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Hyperspace Franchise Manager is a cloud platform for franchisors and multi-site businesses managing mystery shopping, store checks, audits, partner operations and quality programs. It combines planning, digital checklists, mobile result submission, photo evidence, dashboards, reporting and corrective actions. Native iOS and Android apps support shoppers conducting covert test purchases and submitting results from the field, while headquarters can compare locations through configurable KPIs. The product is positioned for hospitality, retail, bakeries and services, with self-hosted deployment available for the Franchise Manager Enterprise Edition.
Pricing is structured around the broader Franchise Manager platform rather than a separately priced mystery-shopping module. Economy costs €55 per month and includes 1 admin, 2 users, 10 partners and 2 GB of storage. Business costs €329 per month and raises the allowance to 1 admin, 5 users, 20 partners and 4 GB, adding an own subdomain, database and backup. Enterprise costs €549 per month and includes 2 admins, 15 users, 50 partners and 8 GB, with the same infrastructure provisions. The self-hosted Enterprise Edition is a €33,333 one-time purchase, with no ongoing licence costs and full control over data. Prices exclude 19% VAT.
Hyperspace fits teams that need field-friendly audit collection alongside central reporting and follow-up work. Offline result submission, photo capture, automated quality controls, interfaces for importing and exchanging data, and action management give the platform a broad operational scope rather than a narrow shopper-assignment focus. Web, iOS, Android and self-hosted options support different deployment needs. Teams with small programs may find the included user, partner and storage allowances sufficient at Economy, while larger organisations should plan for higher tiers or an individual quote. It is less suited to buyers seeking a free entry plan or a narrowly scoped, low-capacity tool.
Hyperspace pros and cons
- Where it wins
- Native iOS and Android apps support mobile audits and result submission.
- Dashboards, KPI comparisons and photo evidence support location-level review.
- Offline submission, quality controls and corrective-action workflows aid field programs.
- Where it doesn't
- No free plan is available.
- The Economy plan includes only 2 users, 10 partners and 2 GB storage.
- Systems with more than 100 organisational units require an individual quote.
Hyperspace fact sheet, pricing and score →
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