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Horair review

#158 of 164 in Review Management Software

A focused, low-cost choice for managing Google and Facebook reviews across locations.

3.0/10Editor score
Horair3.0 Visit Horair

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Horair is a web-based review management platform for local businesses, independent operators, and multi-location teams. It brings Google Business Profile and Facebook reviews into one inbox, supports direct replies through official APIs, sends alerts for new reviews, and provides rating and review-volume analytics. Teams can also manage business hours across Google, Facebook, and a website, including scheduled special-hours changes. Its Pro plan is priced at $99 per location per year, making it suited to businesses that want focused review operations without a broad review-source footprint.

The core workflow is straightforward in scope: monitor reviews, reply from one place, track ratings and review volume, and coordinate location information. Multi-location management and team roles for administrators, editors, and viewers add useful control for organizations with shared responsibilities. Business-hours synchronization is a notable addition for local operators because regular hours, special hours, and scheduled changes can be coordinated across listed channels and a website. Horair fits teams that prioritize Google and Facebook coverage, direct response workflows, and location-level administration.

Pricing is split between Pro and Custom. Pro includes the review inbox, replies and alerts, business-hours tools, analytics, and team collaboration at the published annual per-location price. Custom includes everything in Pro, plus volume pricing for large location counts, a dedicated account manager, assisted onboarding and migration, and priority support. The 14-day free trial provides a short evaluation period before committing. Horair is a good match for businesses centered on Google and Facebook reviews, especially those managing multiple locations. Organizations needing broader review-source coverage or a wider review marketing toolkit should consider a different category fit.

Horair pros and cons

  • Where it wins
    • Unified Google Business Profile and Facebook review inbox
    • Direct replies, alerts, and analytics for reviews
    • Business-hours synchronization across channels and websites
  • Where it doesn't
    • Review coverage is limited to Google Business Profile and Facebook
    • The platform is available through the web only
    • Custom plan pricing requires a quote

Horair fact sheet, pricing and score →

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