hoito review
A low-cost, portal-based option for UK private-practice therapists.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
hoito is a UK-focused practice management platform for private-practice therapists and therapy-room operators. It brings together client records, session notes, SOAP workflows, intake forms, online scheduling, client portals, built-in 1:1 video sessions, Stripe payments, calendar synchronization, room booking, and public directory listings. The web-only platform is aimed at practices that want scheduling and administration in one browser-based service.
Pricing covers several use cases. Therapist and Room Owner directory listings are free forever, while a Trainee Therapist Account is free while training and includes records, notes, scheduling, intake forms, unlimited 1:1 video sessions, and a clinical will. The paid Therapist plan costs £18 per month or £180 per year, with client records, scheduling, Stripe integration, intake forms, a client portal, and unlimited 1:1 video sessions. The £18-per-month Room Owner plan adds unlimited rooms across unlimited sites, a visual booking board, automatic invoicing, utilisation analytics, pricing rules, and multi-site management. Prices are displayed in GBP and exclude VAT.
For day-to-day coordination, hoito supports availability rules, recurring sessions, drag-and-drop rescheduling, payment-status tracking, invoices, receipts, and Google and Microsoft Outlook calendar synchronization. Its portal gives clients session details, confirmations, and rescheduling access, while built-in video avoids the need for separate video links. Therapists needing a public profile can use the directory listing, and room operators can publish room photos, descriptions, and enquiry forms. The product suits UK private practices seeking an affordable scheduling and portal setup; practices needing a non-web platform or more developed telehealth capabilities should look elsewhere.
hoito pros and cons
- Where it wins
- Free directory and trainee options
- Built-in video sessions, client portal, and Stripe payments
- Recurring scheduling, calendar sync, and room management
- Where it doesn't
- Web-only platform limits coverage
- Advanced telehealth enhancements are listed as coming soon
- Paid plans are focused on therapy practices and room operators
hoito fact sheet, pricing and score →
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