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Help Scout pricing

Freemium#9 of 100 in Help Desk SoftwareEmail Collaboration SoftwareCustomer Service Email Management SoftwareShared Inbox Software+3 more

Help Scout costs from $25/user/mo on its cheapest paid plan; 4 plans in all, as listed on helpscout.com — prices checked 20 Sep 2026.

8.5/10Editor score
Visit Help Scout
Help Scout8.5 Visit Help Scout

Help Scout pricing at a glance

Plans Free plan · 15-day trialFreemium A usable free plan; paid tiers unlock the limits below. Prices checked 20 Sep 2026.
See plans on helpscout.com

Help Scout plans & pricing

PlanPriceKey limits
FreeFree
  • 5 users
  • 1 Inbox
  • 1 Docs site
  • 100 contacts per month
  • 10 saved replies
  • 10 tags
Standard$25/user/mo $25 per user/mo
  • Up to 25 users
  • 2 Inboxes
  • 2 Docs sites
  • 1 basic SLA policy
  • 150 basic workflows
  • 30-day report history
Plus$45/user/mo $45 per user/mo
  • Up to 50 users
  • 5 Inboxes
  • 3 Docs sites
  • 2 advanced SLA policies
  • 500 advanced workflows
  • 2-year report history
Pro$75/user/mo $75 per user/mo; minimum 10 users
  • Unlimited users
  • Minimum 10 users
  • 10 Inboxes
  • 5 Docs sites
  • Unlimited SLA policies
  • All-time report history

Prices as published by the vendor on helpscout.com, checked 20 Sep 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

  • Free trial
    15 days · no card needed
  • Money-back guarantee
    30 days
  • Built for
    Small business, Mid-market
  • Integrations
    100+ integrations: Salesforce, HubSpot, Jira, Linear, Aircall, WhatsApp …
  • Free plan
    Yes
  • Paid from
    $25/user/mo
  • SLA management
    Yes

Our full Help Scout verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

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