HelloClient review
Repair-shop tools across web, desktop and mobile, starting at $15 per location monthly.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
HelloClient is a cloud CRM for computer repair workshops, aimed at small teams handling repair orders, customer records and parts in one system. Staff can record device details, photos and files on orders, track status, and retain a repair history for each customer. It also covers spare-parts inventory, stock movements and accessory sales. Access is available through web, Windows and macOS, plus iOS and Android apps, with cloud, desktop and mobile deployment options.
The workflow extends from intake to customer updates and reporting. HelloClient can generate acceptance receipts and work completion certificates, calculate payroll from completed work or fixed service salaries, and send order notifications by email and SMS. Reports cover orders, payroll, expenses, revenue and profit. Parts can be searched by name, code, serial number, article number or barcode. Those features make the product relevant to shops that want more than ticket tracking; teams needing a broad third-party ecosystem may find the verified connections narrow, covering SMS providers, messengers and a phone IMEI database.
According to the vendor's pricing page, Lite is $15 per location per month, and the paid plans have no free option. A 14-day full-feature trial is available without a card requirement. Lite and Business are both described with full system access, priority chat support, setup assistance and a dedicated account manager; the listed highlights do not distinguish their capabilities. That makes the low, clear Lite monthly price the most straightforward fit for a small shop evaluating repair orders, stock and shop reporting. Consider alternatives if your decision depends on a clearly differentiated tier structure or a broader set of integrations.
HelloClient pros and cons
- Where it wins
- Tracks repair orders with device details, attachments and customer history
- Combines parts inventory, stock movements and accessory sales
- Provides payroll calculations, repair documents and financial reports
- Where it doesn't
- Verified integrations are limited to SMS providers, messengers and an IMEI database
- No free plan; continued access requires a paid plan after the 14-day trial
- Listed plans offer the same features, so the plan distinction is unclear
HelloClient fact sheet, pricing and score →
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