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Hello Moe review

#141 of 257 in Chatbot Builders

A broad multichannel chatbot platform with strong automation, but a high entry price.

3.0/10Editor score
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Hello Moe is a no-code chatbot platform for businesses that want to capture and qualify leads, answer questions, book appointments and automate customer support. Its drag-and-drop builder supports website deployment and conversations across Web, WhatsApp, Facebook, SMS and Email. The platform also includes AI responses grounded in uploaded documents or URLs, appointment booking, a unified inbox, conversation routing, outbound bots and team assignment. It is suited to growing teams that need sales and support automation in one system rather than a narrowly focused FAQ widget.

Pricing is a significant consideration. The Start plan costs £99 per month or £950 per year and includes 5 chatbots, 5,000 chats per month, 5,000 AI credits, 3 team members and 5 knowledge bases. Grow costs £249 per month or £2,390 per year, increasing the allowance to 15 chatbots, 25,000 chats per month, 5 team members and 10 knowledge bases, while adding live chat, human handover and Hello Moe branding removal. Pro costs £499 per month or £4,790 per year and adds unlimited chatbots, team members and knowledge bases, plus 50,000 chats and outbound messages per month. There is also a 14-day free trial, but no free plan.

The platform’s breadth is its clearest strength. Integrations include HubSpot, Salesforce, Calendly, Zapier, Airtable, OpenAI, Slack, Zoho, Google Sheets, Freshdesk, WhatsApp and Facebook, giving teams options across CRM, scheduling, messaging and support workflows. Pro adds webhook and Salesforce integration. Choose Hello Moe if you need visual bot building, AI knowledge responses, lead workflows and multiple conversation channels together. Teams seeking a lower-cost entry point, or live handoff on the lowest tier, should look at alternatives.

Hello Moe pros and cons

  • Where it wins
    • Visual builder combines lead capture, booking and support automation.
    • AI responses can use uploaded documents and URLs.
    • Supports inbox, routing, outbound bots and live handoff.
  • Where it doesn't
    • No free plan, with pricing starting at £99 per month.
    • Human handoff and live chat begin on the Grow plan.
    • Start is limited to 5 chatbots and 5,000 chats monthly.

Hello Moe fact sheet, pricing and score →

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