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Heksagon Revenue Assurance review

#13 of 28 in Revenue Assurance Software

Enterprise telecom teams get detailed, multi-source reconciliation with roaming validation and alerts.

6.8/10Editor score
Heksagon Revenue Assurance6.8 Contact Heksagon

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Heksagon Revenue Assurance is a telecom-focused suite for enterprise operators monitoring usage and revenue flows. It reconciles CDR and xDR records across network elements, mediation, billing, roaming, and partner systems, covering voice, SMS, data, roaming, and value-added services. Teams responsible for end-to-end revenue assurance, usage reconciliation, and roaming controls can use configurable scenarios to identify discrepancies and investigate their causes.

Its strongest capability is the breadth and depth of reconciliation. Matching criteria and tolerance thresholds can be configured, while the system detects missing, duplicate, partial, and mismatched records. A visual drag-and-drop scenario builder supports modeling assurance checks, and configurable refresh cycles enable near-real-time analysis. Threshold-based alerts and escalation workflows highlight exceptions, with drill-down analytics reaching individual records. Roaming teams also get TAP and NRTRDE validation, aligning the product with partner settlement and roaming assurance work.

Heksagon presents the product as an enterprise offering delivered through the web, with pricing handled through contact with its solution experts rather than a self-serve checkout. The vendor lists email support and ISO27001 compliance. Related service data, active revenue, interconnect, and subscription assurance solutions indicate a broader assurance portfolio around the core reconciliation suite. Organizations that need multi-source telecom controls, configurable discrepancy logic, and detailed investigation should consider it. Teams prioritizing published self-serve pricing or support options beyond email may prefer an alternative.

Heksagon Revenue Assurance pros and cons

  • Where it wins
    • Reconciles CDR/xDR data across network, billing, roaming, and partner systems
    • Detects missing, duplicate, partial, and mismatched records with tolerance rules
    • Provides near-real-time alerts, root-cause drill-down, and TAP/NRTRDE validation
  • Where it doesn't
    • Pricing requires contacting Heksagon's solution experts
    • Access is provided through a web platform
    • The listed support channel is email

Heksagon Revenue Assurance fact sheet, pricing and score →

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