Healthy Together EDSS review
A public-health platform combining digital tracing, exposure alerts and active monitoring.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Healthy Together EDSS is a cloud-native epidemic disease surveillance and contact-tracing solution from Twenty Labs, LLC. It is designed for government health departments and other public-health organizations that need validated test-result delivery, digital contact-tracing interviews, automated exposure notifications and active monitoring. The platform supports case-management workflows and secure health-information delivery, with in-app identity verification before users view results. Deployment spans cloud and mobile environments, with web access and native applications for iOS and Android.
The published buying model is contact sales rather than self-service plans. Agencies are directed to schedule a demo, so procurement teams should expect a vendor-led evaluation instead of selecting from listed tiers. Its web and native mobile access fit programs serving residents and staff across devices, while automated SMS alerts and push notifications provide multiple channels for exposure communications. The feature set also includes automated alerts to exposed contacts and follow-up workflows, connecting result delivery with operational tracing activities.
Healthy Together EDSS is strongest when a public-health program needs a focused combination of testing communication, digital interviews, exposure tracking and ongoing monitoring. HIPAA compliance and identity verification support the handling of health information, while case-management support aligns the product with agency operations. The narrower public-health orientation may be less suitable for organizations seeking a general-purpose investigation system outside contact tracing and surveillance. Programs should also account for email and documentation as the stated support channels and choose an alternative if broader ecosystem coverage or a self-service purchasing path is essential.
Healthy Together EDSS pros and cons
- Where it wins
- Automated SMS and push alerts notify exposed contacts.
- Digital interviews pair with active contact monitoring.
- Native mobile access supports iOS and Android programs.
- Where it doesn't
- Contact-sales purchasing requires a demo-led procurement process.
- Its feature set centers on public-health tracing programs.
- Support channels are limited to email and documentation.
Healthy Together EDSS fact sheet, pricing and score →
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