Health Assured Wisdom Wellbeing review
A low-cost UK EAP combining counselling, wellbeing tools and practical support.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Health Assured Wisdom Wellbeing is an employee assistance programme for public, private and non-profit organisations, with support extending to employees' family members. It combines confidential counselling, a 24/7 telephone helpline, legal and financial information, wellbeing content, occupational-health services and an employee app and portal. Employees can access support by telephone, live chat, email, online portal or app, and in person. The service also supports users internationally, making it a fit for employers that want one wellbeing and assistance programme rather than a narrowly focused counselling service.
Pricing starts at £1.30 per user per month, billed monthly, with the stated starting price tied to a 60-month term and organisations with 100 or more employees. The Core plan includes the 24/7 confidential helpline, online counselling, family coverage, WisdomAI, cCBT through SilverCloud, and occupational-health assessments, webinars and specialist services. Wisdom Super Care adds the Core EAP services alongside virtual GP access, a dedicated menopause support line and Mental Health First Aid training. That plan structure gives smaller budgets a clear entry point while allowing employers to add clinical, occupational and training services.
Its breadth is the main reason to consider it. Alongside counselling, the service covers mood, sleep, activity and health tracking, articles, webinars, meditations, legal and financial support, menopause support and occupational-health assessments. Employers should choose it when low-cost access and a wide set of employee and family services matter more than a highly specialised platform. It is less suitable for organisations seeking a short commitment, a free entry tier or advanced services within the base plan, since the starting price has a long-term condition and some capabilities sit in Super Care.
Health Assured Wisdom Wellbeing pros and cons
- Where it wins
- Starts at £1.30 per user/month with six included sessions
- Counselling is available by phone, live chat, email and in person
- Adds legal, financial, occupational-health and wellbeing support
- Where it doesn't
- The starting price requires a 60-month term and 100+ employees
- There is no free plan
- Virtual GP and menopause support are reserved for Super Care
Health Assured Wisdom Wellbeing fact sheet, pricing and score →
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