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Harbor review

Freemium#7 of 19 in Electronic Data Capture Software

Clinical-trial teams get eCRF, ePRO, monitoring, and export workflows with a free starting plan.

8.6/10Editor score
Harbor8.6 Visit Harbor

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Harbor brings clinical-trial data capture and monitoring into a cloud-based platform for research teams, CROs, and study sites. It can generate draft eCRFs and source documents from study protocols, then extract uploaded source-document data into reviewable eCRF entries. Teams can configure visits, edit checks, source templates, and UAT materials, as well as collect scheduled ePRO forms with reminders and login links. Randomization, queries, source-data verification, signatures, and database locking cover additional stages of a trial workflow. The free plan makes Harbor worth considering for academic teams and small studies seeking a low-cost starting point.

Its feature set is oriented around handling trial data in context rather than simply collecting forms. Teams can monitor eCRF data alongside source material, manage queries and SDV, and export clinical data, SDV status, query history, and audit records. AI features support draft creation and source-document extraction. For organizations that need connections beyond the core workflow, CTMS and eTMF integrations are listed with Enterprise / CRO, alongside SSO / SAML and a dedicated customer success manager. The platform is web-based and cloud-deployed, so it is a fit for teams whose workflows align with that setup.

The plan structure matters for procurement. Academic & Non-Profit includes the full AI suite, unlimited users, patients, and sites, standard email support, and standard exports. Commercial Study is listed at $2,000 per month and adds a 21 CFR Part 11 validation package, priority Slack support, site and CRA training, and a guaranteed uptime SLA. Enterprise / CRO adds a master service agreement and the integration and identity options noted above. Harbor is most compelling for academic groups that can start on the free plan or clinical teams that need its trial-specific workflow. Teams seeking a general-purpose data capture tool, or those whose required enterprise options place them outside their budget, should compare alternatives.

Harbor pros and cons

  • Where it wins
    • Draft eCRFs and source documents from study protocols
    • Combines ePRO, randomization, queries, SDV, signatures, and audit exports
    • Academic & Non-Profit plan includes unlimited users, patients, and sites
  • Where it doesn't
    • Commercial Study is listed at $2,000 per month
    • Cloud deployment and web access may not suit every environment
    • SSO / SAML and CTMS / eTMF integrations are listed on Enterprise / CRO

Harbor fact sheet, pricing and score →

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