H&M Indonesia
H&M Indonesia: A focused H&M shopping app for fashion and home, with delivery across Indonesia. Ranked #8 of 38 in E-commerce Apps in Indonesia by our editors (8.1/10); pricing: Free plan; best for shoppers focused on H&M fashion and home.
At a glance
- Editor score8.1 / 10
- PricingFree plan
- Best forShoppers focused on H&M fashion and home
- Free planYes
- Paid fromNone
- Shopping categoriesWomen’s clothing, men’s clothing, children’s clothing, baby clothing, home
- Facts checked4 Oct 2026
Where it wins
- Shop clothing and home products through web and Android.
- Visual search, favorites and in-store tag scanning support product discovery.
- Home delivery reaches listed provinces across Indonesia; returns are available.
Where it doesn't
- The assortment is limited to H&M rather than a general marketplace.
- Click & Collect is unavailable.
- Delivery may take 8–10 days for areas outside Java; some items are excluded from returns.
Our verdict on H&M Indonesia
H&M Indonesia brings the retailer’s clothing and home shopping to its website and Android app. It suits shoppers looking specifically for H&M women’s, men’s, children’s and baby clothing or home products, rather than people comparing a broad range of marketplace sellers. The store supports online purchasing, order tracking through a shipment link, favorites, and push notifications about collections and offers. Its free-to-shop retail model is not a subscription plan.
Discovery features are more tailored than a basic product catalog. Shoppers can search visually with photos or screenshots, and scan product tags in store to check sizes and colors. These options connect browsing between the app and physical shopping, while favorites provide a way to save items for later. The focus remains on H&M’s own assortment, so shoppers seeking many brands or marketplace categories should look elsewhere.
Delivery is available to addresses across Indonesia, with standard shipping rates listed for provinces in Java, Sumatra, Kalimantan, Sulawesi, Bali, Nusa Tenggara, Maluku and Papua. Stated delivery times are 2–3 days and may extend to 8–10 days for areas outside Java. Payment options include Visa, Mastercard and JCB credit cards, bank transfer, Kredivo and QRIS. Returns are available subject to product exclusions, and Click & Collect is currently unavailable. Choose H&M Indonesia for direct access to its fashion and home range; consider another retailer if pickup or a wider multi-brand assortment is essential.
H&M Indonesia pricing
H&M Indonesia fact sheet
| Free plan | Yes |
|---|---|
| Paid from | None |
| Shopping categories | Women’s clothing, men’s clothing, children’s clothing, baby clothing, home |
| Delivery coverage | Delivery to addresses in Indonesia; standard shipping rates are listed for provinces across Java, Sumatra, Kalimantan, Sulawesi, Bali, Nusa Tenggara, Maluku and Papua. |
| Store pickup | No |
| Returns | Yes |
| Mobile platforms | Android |
| Payment methods | Credit cards (Visa, Mastercard, JCB), bank transfer, Kredivo, QRIS |
| Deployment | Cloud, Mobile |
| Platforms | Web, Android |
| Support | |
| Built for | Solo (editorial estimate) |
| Pricing | Free plan |
| Website | id.hm.com |
| Facts checked | 4 Oct 2026 |
Alternatives to H&M Indonesia
- Shopee IndonesiaA broad marketplace with multiple payment methods, delivery choices and eligible returns.9.3
- Lazada IndonesiaA free marketplace with broad categories, seller chat and multiple payment options.9.1
- TokopediaA broad local marketplace for physical goods, digital services and Indonesia delivery.9.0
See all H&M Indonesia alternatives →
H&M Indonesia vs the competition
- H&M Indonesia vs Shopee Indonesia
- H&M Indonesia vs Lazada Indonesia
- H&M Indonesia vs Tokopedia
- H&M Indonesia vs Blibli
- H&M Indonesia vs Eraspace
- H&M Indonesia vs ZALORA
Compare H&M Indonesia with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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