Gramedia.com
Gramedia.com: A books-and-stationery retailer with courier delivery and store pickup across Indonesia. Ranked #10 of 38 in E-commerce Apps in Indonesia by our editors (7.9/10); pricing: Free plan; best for book and stationery shoppers wanting store pickup.
At a glance
- Editor score7.9 / 10
- PricingFree plan
- Best forBook and stationery shoppers wanting store pickup
- Free planYes
- Paid fromNone
- Shopping categoriesBooks, ebooks, stationery, office supplies, bags, sports, toys, IT, business, entertainment, design, fiction, children's products, dictionaries and languages, food and drink, graphic novels, anime and manga
- Founded2009 · Jakarta, Indonesia
- Facts checked4 Oct 2026
Where it wins
- Broad catalog spans books, stationery, office supplies and other categories
- Choose courier delivery or Pickup In Store at an available location
- Checkout supports virtual account, cards and QRIS
Where it doesn't
- Returns are listed as unavailable
- Checkout requires an account
- Delivery timing and availability depend on courier and destination
Our verdict on Gramedia.com
Gramedia.com is an online retailer for books, stationery, office supplies and other goods, operated by PT Gramedia Asri Media. It suits shoppers in Indonesia looking for a broad book and stationery catalog with the choice of delivery or store collection. Customers can browse on the website or mobile app, select available products from Gramedia stores, and place orders for delivery to an address or Pickup In Store. The service is integrated with more than 100 Gramedia branches across Indonesia, connecting online orders with physical locations.
Its main distinction is the connection between store inventory and fulfillment choices. Shoppers can choose an available Gramedia location for an order, collect it there, and receive order-status updates, including when a pickup order is ready. Courier shipping is stated to be available from stores across Indonesia, but delivery time and availability depend on the selected courier and destination. The catalog extends beyond books and stationery to categories such as bags, toys, IT, business, fiction, children's products, food and drink, graphic novels, anime and manga. That breadth makes it useful for general shopping alongside book buying, though it remains a retailer rather than a general-purpose ecommerce platform for sellers.
Gramedia.com is free to browse and use as a shopping service; customers pay for the products they order rather than a software subscription. Checkout requires an account. Payment options include virtual account, credit or debit card, and QRIS; the terms also list GoPay. The key trade-off is after-sales flexibility: returns are listed as unavailable, although a complaint process is described for mismatched items. Shoppers who value access to Gramedia's book-and-stationery range and want courier or store pickup have a clear fit. Those who need a general returns option should consider another retailer before ordering.
Gramedia.com pricing
Gramedia.com fact sheet
| Free plan | Yes |
|---|---|
| Paid from | None |
| Shopping categories | Books, ebooks, stationery, office supplies, bags, sports, toys, IT, business, entertainment, design, fiction, children's products, dictionaries and languages, food and drink, graphic novels, anime and manga |
| Delivery coverage | Indonesia; Gramedia states shipping is available from its stores across Indonesia. Delivery time and availability depend on the selected courier and destination. |
| Store pickup | Yes |
| Returns | No |
| Mobile platforms | iOS, Android |
| Payment methods | Virtual account; credit card; debit card; QRIS. Terms also list GoPay. |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | Email, Live chat |
| Built for | Solo (editorial estimate) |
| Pricing | Free plan |
| Website | gramedia.com |
| Facts checked | 4 Oct 2026 |
Alternatives to Gramedia.com
- Shopee IndonesiaA broad marketplace with multiple payment methods, delivery choices and eligible returns.9.3
- Lazada IndonesiaA free marketplace with broad categories, seller chat and multiple payment options.9.1
- TokopediaA broad local marketplace for physical goods, digital services and Indonesia delivery.9.0
See all Gramedia.com alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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