Grafterr Delivery Management review
A free delivery hub for restaurants coordinating online and third-party orders.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Grafterr Delivery Management is a cloud-based tool for hospitality businesses that need to organise restaurant delivery orders. Its central delivery hub brings orders into one workflow, while the driver app supports delivery staff and the POS can assign drivers. Real-time driver tracking and customer delivery updates add visibility for restaurants managing their own delivery operation. The product also supports online ordering, menu management and coordination across multiple order sources, making it a fit for restaurants that want basic delivery operations alongside online ordering.
The published Free plan is priced at £0 per month when billed monthly and includes Online ordering, Delivery Management, Menu management, Interactive menu builder, Promotions & discounts, and Online orders app. The free online-ordering subscription carries a 3.9% transaction fee. This gives smaller restaurants a way to combine ordering and delivery features without a listed monthly Delivery Management charge, while the fee remains an important part of the cost structure for transaction-driven operations.
Grafterr’s ecosystem fit is strongest for restaurants using its broader hospitality platform, which includes point of sale, online ordering, payments and kitchen management. Order synchronization covers a restaurant’s own website orders and third-party orders, with verified connections to Deliveroo and Just Eat. That multi-source workflow can reduce the need to coordinate separate delivery queues, but restaurants dependent on other delivery marketplaces should assess the available integration coverage before choosing it. Pick Grafterr for a free starting point with driver tools, POS assignment and live tracking; consider an alternative if broader marketplace connectivity is central to the operation.
Grafterr Delivery Management pros and cons
- Where it wins
- Free plan includes delivery management and online ordering
- Driver assignment from the POS with real-time tracking
- Synchronizes own website and third-party orders
- Where it doesn't
- Free plan carries a 3.9% transaction fee
- Verified integrations cover Deliveroo and Just Eat
- Broader operations may require the wider Grafterr platform
Grafterr Delivery Management fact sheet, pricing and score →
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