GorillaDesk review
A route-focused field service suite with scheduling, payments, and recurring service tools.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
GorillaDesk is field service management software for route-based businesses such as pest control, lawn care, pool service, cleaning, and other mobile service operations. It brings customer records, scheduling, dispatching, route planning, technician mobile access, invoicing, online payments, GPS tracking, recurring service scheduling, reporting, and customer communications into one product. Web, iOS, Android, and API access support office teams, technicians, and connected workflows.
Pricing is organized by route and schedule assignment rather than a simple per-user model. Basic costs $49 per route per month or $539 per route per year and includes customer management, scheduling and dispatching, basic routing, invoices, estimates, work orders, Square and Stripe integration, and mobile access. Pro costs $99 monthly or $1,089 annually per route, adding a customer portal, online booking, subscription billing, route optimization with Drive Matrix, documents, e-signatures, and QuickBooks Online sync. Growth costs $149 monthly or $1,639 annually per route, with map estimation tools, drive-time display, best available time, Job Magnet, dynamic estimates, and estimate packages. A 14-day free trial is available, but there is no free plan.
The strongest fit is a service business that needs recurring jobs, route operations, technician mobility, customer-facing access, and payment collection in the same system. Integrations with QuickBooks Online, Google Maps, Stripe, Square, Zapier, and the API extend its platform fit, while material and chemical tracking, dashboards, custom forms, and electronic signatures support operational detail. Choose GorillaDesk when route-based pricing aligns with the business model and advanced scheduling or customer workflows matter. Businesses seeking a simple per-user structure or a narrower scheduling tool may prefer an alternative.
GorillaDesk pros and cons
- Where it wins
- Route planning, dispatching, GPS tracking, and technician mobile access
- Recurring contracts, subscription billing, and customer communications
- Customer portals, online payments, forms, and e-signatures
- Where it doesn't
- Pricing is based on routes rather than a simple per-user model
- Advanced routing and accounting sync start on the Pro plan
- No free plan is available
GorillaDesk fact sheet, pricing and score →
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