goCASE review
A self-hosted case system for agencies needing structured records, workflows, and auditability.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
goCASE is an integrated investigation, intelligence, prosecution case management, and criminal database system developed by the United Nations Office on Drugs and Crime for government law enforcement, investigative, intelligence, and prosecution agencies. It provides electronic case files for capturing, storing, querying, and retrieving information, alongside configurable workflows for procedures, tasks, delegation, and notifications. The system is offered in Desktop and Web editions and uses self-hosted deployment for Member State agencies through UNODC agreements and implementation services.
The product’s strongest area is configurable case structure. Teams can define case object types and user-defined fields, then use full-text search across records and documents. Document management includes attachments, repositories, and version control. Reporting, business intelligence dashboards, charting, exports, relationship visualization, and link analysis extend the system beyond simple record storage. Role-based access controls and detailed audit trails add controls for case activity, while message-board and email alerts support workflow communication.
According to the vendor’s pricing information, goCASE itself is license-free. Implementation and support fees are calculated according to required resources and formalized through a Service Level Agreement, so adoption involves more than selecting a standard public subscription tier. That model fits agencies seeking a controlled deployment with configurable procedures and formal implementation support. It is less suited to organizations looking for a simple self-service case tool or transparent per-user pricing. Government agencies with complex investigation, intelligence, or prosecution records should consider goCASE when workflow control, document history, reporting, and auditability matter most.
goCASE pros and cons
- Where it wins
- Configurable workflows support case procedures, tasks, delegation, and notifications
- Custom objects, fields, search, and document version control support detailed case files
- Dashboards, relationship visualization, role controls, and audit trails support oversight
- Where it doesn't
- Implementation and support fees depend on required resources
- Pricing is handled through sales and a Service Level Agreement
- Its scope is centered on government law enforcement and prosecution agencies
goCASE fact sheet, pricing and score →
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