Gliffy review
A flexible diagramming choice for teams working in Confluence and Jira.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Gliffy is diagramming software for creating technical and business diagrams in a browser or within Atlassian Confluence and Jira. It suits teams documenting systems, processes and architecture, with support for flowcharts, UML, BPMN, network diagrams, entity-relationship diagrams, AWS architecture, wireframes, mind maps and floor plans. Its editor combines drag-and-drop shapes, custom shapes, templates, layers, linked content and interactive diagrams.
The free Confluence plan supports up to 10 users, unlimited diagrams and no time limit. A 30-day free trial is also available. The paid Confluence plan adds native integration, unlimited diagrams, Mermaid diagrams, JPEG, PNG and SVG export, plus Microsoft Visio and draw.io import. Gliffy Zero Egress adds controls for keeping diagram data within the Atlassian environment and lists ITAR, GDPR, HIPAA and SOC 2 compliance. Gliffy Online is browser-based and costs $23 per user per month for 1–9 users monthly, $21 for 10+ users monthly, $21 per user per month on annual billing for 1–9 users, or $19 for 10+ users annually.
Its strongest fit is an Atlassian-centered documentation workflow. Diagrams can be searched and reused across Confluence pages, while Jira, Google Drive and Mermaid extend the surrounding ecosystem. AI-assisted editable diagram generation and Mermaid-based generation give technical teams additional ways to start diagrams, and imports from Visio, draw.io and Gliffy formats can ease migration. Teams wanting a dedicated Confluence workspace, broad diagram coverage and flexible import/export support should consider Gliffy. Organizations seeking a simpler standalone pricing choice or an alternative collaboration model may prefer a different diagramming product.
Gliffy pros and cons
- Where it wins
- Native Confluence integration with diagram search and reuse
- AI-assisted and Mermaid-based editable diagram generation
- Broad templates, diagram types and import formats
- Where it doesn't
- Online plans are priced per user per month
- Confluence, Zero Egress and Online are separate offerings
- Zero Egress is focused on the Atlassian environment
Gliffy fact sheet, pricing and score →
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