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Gitter

Free#51 of 63 in Team Chat Apps

Gitter: A free Matrix-based chat option for public and private community rooms. Ranked #51 of 63 in Team Chat Apps by our editors (3.8/10); pricing: Free plan; best for open Matrix-based community rooms.

3.8/10Editor score

Visit Gitter

Gitter3.8 Visit Gitter

At a glance

Editor score
3.8 / 10
Pricing
Free plan
Best for
Open Matrix-based community rooms
Free plan
Yes
Paid from
Free
Facts checked
20 Sep 2026

Where it wins
- Public and private conversation rooms are available on the Free plan.
- Matrix federation supports decentralized communication and compatible clients.
- Markdown, LaTeX, encryption, and API access support technical communities.
Where it doesn't
- The integration set is limited to matrix-hookshot and go-neb.
- Collaboration features are narrower than full team-chat suites.
- Its strongest fit is niche communities rather than broad workplace chat.

Our verdict on Gitter

Gitter is a chat and networking platform for software communities and teams, with public and private conversation rooms at its center. It is built on Matrix and presents a Gitter-branded Element/Matrix experience, making it a fit for open-source projects, technical groups, and communities that want decentralized communication. Users can access it on the web, Windows, macOS, Linux, iOS, and Android, or through compatible Matrix clients. GitHub, GitLab, and Twitter sign-in support can also reduce friction for users already connected to those services.

Pricing is straightforward: the Free plan includes public and private conversations. The plan structure suits communities that need room-based discussion without a paid tier or complex packaging. Gitter also includes Markdown and LaTeX message formatting, end-to-end encrypted messaging, historical message room migration, and Matrix API access. These features give technical groups useful options for structured posts, mathematical notation, private discussions, and programmatic access.

The main trade-off is ecosystem breadth. Gitter lists matrix-hookshot and go-neb as integrations, while its broader collaboration and integration set is more limited than that of full team-chat suites. Its Matrix foundation is a clear advantage for communities that value federation, compatible clients, and API access, but it may be a less suitable choice for organizations seeking a wide range of workplace tools in one product. Choose Gitter for open Matrix-based community rooms and focused technical conversations; consider a broader team-chat suite when extensive integrations and collaboration features are priorities.

Your product? Our editors can test Gitter in depth and publish a review, labelled as paid · from $149/mo →

Gitter pricing

Plans Free planFree Free to use — no paid tier required for the core job.

See plans on gitter.im

All 1 Gitter plans and prices →

Gitter fact sheet

Free plan	Yes
Paid from	Free
Channels	Yes
Guest access	Not verified
Message history	Not verified
Integrations	matrix-hookshot, go-neb
Supported platforms	web, desktop, Android, iOS
Maximum members	Not verified
Deployment	Cloud, Desktop, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android
Support	Email, Community, Docs
Built for	Solo, Small business, Mid-market, Enterprise (editorial estimate)
Integrations	2 integrations: matrix-hookshot, go-neb
Pricing	Free plan (source)
Website	gitter.im
Facts checked	20 Sep 2026

Gitter integrations

Gitter lists 2 integrations on its own site.

matrix-hookshot
go-neb

Alternatives to Gitter

See all Gitter alternatives →

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The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Gitter for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.

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Featured on iTechGuides

Gitter is listed in our Team Chat Apps directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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Last updated 7 Oct 2026 · How we research and update