GentleCase review
A focused web-based workspace for U.S. immigration casework, intake, documents, and deadlines.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
GentleCase is cloud-based immigration case management software for U.S. immigration law firms. It brings together client profiles, case records, visa pathway templates, milestone tracking, document collection, guided intake, client communication, and deadline monitoring. The published positioning fits attorneys, paralegals, administrators, and clients, with per-attorney pricing and unlimited paralegals, administrators, and clients on the Starter and Pro plans. Its listed case coverage includes EB-1, EB-2, EB-3, H-1B, L-1, and O-1 matters.
The product’s strongest angle is its workflow coverage. An 8-stage case workflow, required-document checklists, upload and verification processes, rejection workflows, filing-window and RFE alerts, and case-linked messaging give firms a connected way to manage active matters. The guided immigration intake questionnaire includes legal flag detection, while AI-assisted case analysis adds mismatch detection. A branded client portal provides case status and document visibility, and encrypted personal data, encrypted document storage, audit trails, permissions, and per-case assignments support team-based work.
Pricing starts with Starter at $49 per attorney per month on annual billing, including the complete immigration toolkit, visa templates, milestone tracking, guided intake, a branded portal, email alerts, and encrypted document storage. Pro is $69 per attorney per month on annual billing and adds fair-use storage up to 1 TB per attorney, secure in-platform messaging, role-based permissions, firm-wide audit logs, and priority support. Enterprise adds single sign-on, automated user provisioning and de-provisioning, a choice of U.S. hosting region, signed BAA/DPA availability, and a dedicated success manager. A 30-day trial requires no credit card. GentleCase suits small U.S. firms seeking structured immigration workflows; firms needing broader regional coverage or a non-web platform should look elsewhere.
GentleCase pros and cons
- Where it wins
- Unlimited clients, cases, paralegals, and admins on published plans
- Branded portal, document workflows, intake, and deadline alerts
- AI-assisted case analysis with mismatch detection
- Where it doesn't
- Supported case types are limited to six listed visa categories
- The product is available through the web only
- Starter and Pro pricing shown is billed annually
GentleCase fact sheet, pricing and score →
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