Genie review
Broad desktop EMR and billing workflows for multi-discipline practices.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Genie is desktop practice-management and clinical software for specialist medical practices. It combines appointment booking, procedure scheduling, clinical records, consultation documentation, prescription management and e-prescribing. Custom forms and checklists support specialty workflows, while Quick Reports and practice analytics provide reporting tools. Invoicing, billing and online claims workflows extend the system beyond documentation. Genie is designed for practices ranging from around five to 100 concurrent users and can support multiple practices from one database.
Pricing is quote-based, with costs depending on practitioners, licences and other factors rather than a publicly listed plan structure. Its ecosystem covers telehealth, communications, booking and diagnostic services. Named integrations include Coviu, SMS Communication, Consultmed, Consentic, Healthengine, Lyrebird Health, Lumus Imaging, Sonic Healthcare, Healius, Qscan and Integral Diagnostics. Pathology and radiology eRequests include status tracking, giving practices a defined workflow for diagnostic requests alongside their clinical records.
Genie runs on Windows and macOS client/server installations and is deployed as desktop software. There is no listed mobile access, so practices prioritising mobile-native workflows should evaluate alternatives. Support channels include email, chat and phone, and the product lists ISO 27001 compliance. Its breadth suits mid-market and enterprise practices that need specialty modules, billing, claims, scheduling and diagnostics in one system. Smaller teams seeking transparent self-serve pricing, or practices requiring actively developed web and mobile access, may find a different product a better fit.
Genie pros and cons
- Where it wins
- Specialty modules, custom forms and clinical documentation
- Integrated billing, online claims and e-prescribing workflows
- Pathology and radiology requests with status tracking
- Where it doesn't
- Desktop deployment offers no listed mobile access
- Quote-based pricing requires contacting sales
- Legacy GenieWeb is no longer actively developed or sold
Genie fact sheet, pricing and score →
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