GEMINI review
A Windows-based system linking jewelry inventory, sales, repairs, appraisals, and customer records.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
GEMINI brings inventory, point of sale, customer management, purchasing, repairs, special orders, appraisals, and memo transactions into one system. MPI Systems describes it for retail stores, wholesalers, and manufacturing jewelers, including businesses with one or multiple locations. It is aimed at jewelry operations that need records tailored to items measured by quantity, weight, and carat, as well as serialized pieces and non-stock items. The software runs on Microsoft Windows and uses SQL Server technology, with cloud and self-hosted deployment options.
Its jewelry-specific workflows are a central strength. POS supports layaways, returns, credits, and split commissions; repair and special-order job bags support barcodes and images. Repair estimates can track labor and materials against actual costs, while appraisal records can be created from sales, item records, or manually using templates. Memo-in and memo-out tracking, along with inventory-turn, aging, and sales reports, extend the system beyond checkout and stock counts. These features are relevant to stores that want repair work, appraisals, serialized inventory, and customer history connected to sales operations rather than handled in separate records.
Deployment and integrations offer flexibility for organizations with different infrastructure needs: GEMINI can run in the cloud or on a company server, and the listed integrations are QuickBooks and Microsoft GP. Customer CRM includes sales history, clienteling, and loyalty features, with phone and email support channels. According to MPI Systems, prospective customers can request product information or a live demo; pricing is handled through contact with sales. GEMINI is therefore a stronger fit for jewelry businesses looking for a broad operational system and willing to evaluate it with the vendor. A shop seeking a lightweight, platform-flexible tool or straightforward public pricing may prefer to compare alternatives first.
GEMINI pros and cons
- Where it wins
- Tracks jewelry by quantity, weight, carat, and serial number
- Connects multi-location stock with transfers and synchronization
- Combines POS, repair job bags, appraisals, and memo tracking
- Where it doesn't
- Runs on Windows, which limits platform choice
- Pricing requires contacting MPI Systems
- Its broad retail, wholesale, and manufacturing scope may exceed simpler store needs
GEMINI fact sheet, pricing and score →
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