GatherUp review
A review defense platform with broad monitoring, AI assistance, and multi-location pricing.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
GatherUp is review management and customer experience software for local businesses, multi-location organizations, and digital agencies. It collects customer feedback through email and SMS, sends automated requests and reminders, monitors reviews across more than 100 sites, and brings activity into a centralized dashboard. The platform also covers AI-generated review insights, AI-assisted replies, automated positive-review responses, reporting, custom notifications, website widgets, social sharing, and suspicious-review detection. Its audience is broad, but the strongest fit is a business that needs active review monitoring and defense rather than a simple request-only tool.
Pricing is paid-only, with a 14-day free trial. The Small Business plan is listed at $99 per month, while Multi Location is $60 per location per month and starts at two locations. An Agency plan is available for agency-oriented use, with white-label capabilities available for agencies. The platform is offered through the web and API, and integrations include Salesforce, Mailchimp, Constant Contact, Google Sheets, QuickBooks Online, Zapier, Toast, Athenahealth, webhooks, and API access. The trial excludes SMS marketing and Web-to-Text features, which matters for teams evaluating text-based workflows.
The standout capability is its combination of broad review-source coverage and review defense tools. Monitoring includes sources such as Google, Facebook, Yelp, Glassdoor, OpenTable, Indeed, Tripadvisor, Trustpilot, BBB, and WebMD, while suspicious-review detection adds a specific focus on protecting a business’s public reputation. Review widgets, social sharing, keyword and sentiment analysis, and performance reporting extend the workflow beyond response management. Choose GatherUp if review defense, automated outreach, and multi-location oversight are priorities. A simpler review-request product may be a better fit for a single location seeking fewer features and a lower starting commitment.
GatherUp pros and cons
- Where it wins
- Monitors reviews across more than 100 sites
- Combines email and SMS requests with automated reminders
- Adds suspicious-review detection, AI replies, and reporting
- Where it doesn't
- No free plan; paid access starts at $60 per location monthly
- Small Business costs $99 monthly for one location
- SMS marketing and Web-to-Text are excluded from the free trial
GatherUp fact sheet, pricing and score →
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